Customer care jobs | MotherWorks

May 30, 2023

FT Customer Care Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Medical, dental, vision / PTO / 401k / West coast hours - As a Customer Care Specialist you'll: Answer incoming customer emails, calls, and messages adhering to Silvertree's internal SLA standards; Gain a deep understanding of the product to help users through technical inquiries; Stay on top of product changes, bugs, and updates in order to relay the most accurate information to customers; Create resources and processes that help scale and optimize the customer experience across various customer journeys; Update customer database and provide detailed call notes after each interaction...Hiring Fast >>

Silvertree Remote * (Chico, CA, USA)

May 30, 2023

FT Evening Customer Care Associate (Work From Home)

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental & Vision / 401k match / PTO / Equipment provided / M-F - As a Customer Care Associate you'll: Answer a variety of incoming calls from members regarding their healthcare questions and other inquiries the member may have; Build rapport with callers using a friendly, courteous and professional manner; Verify/Collect demographics and update systems as necessary; Determine and execute the best resolution to assist the member based on their needs or requests; Connect members to appropriate area(s) both internally and externally...Hiring Fast >>

Health Advocate Remote * (Westerville, OH, USA)

May 30, 2023

Customer Care - Work From Home

[Customer Service / Remote / Call Center] - Anywhere in U.S. / Freelance - As a Customer Care Agent you'll: Provide inbound and outbound customer support services through multiple channels including phone-email-chat (live and video)-SMS-and-social media; Become the voice of the client and help build the company brand; Help solve customer issues; Verify data; Take orders over the phone; Provide technical support...Hiring Fast >>

TalentWorldGroup Remote * (Fullerton, CA, USA)

May 30, 2023

FT Customer Care Specialist (Work From Home)

**FT Customer Care Specialist (Work From Home)** - Dec 30, 2021 Swagup [Customer Service / Remote] - Anywhere in U. S. / Competitive Pay / Medical, Dental, Vision and Life insurance / Unlimited PTO / Equipment provided - As a Customer Care Specialist youll: Assist clients with issues that happen after orders; Document client issues and requests that are needed for improvement; Coordinate with the Sales & Ops team when needed to ensure clients needs are met; Oversee team inbox and calls that come through; Work with shipping carriers to file claims and provide shipment updates.Hiring Fast > > * **Type:** Job * **Location:** Morristown, TN * **Company:** Swagup Posted by T **Ad saved!** See your ads . **Business Opportunities Jobs in Morristown** ** Message TopUSAJobs.com** **FT Customer Care Specialist (Work From Home)**

Listedbuy Remote * (Morristown, NJ, USA)

May 30, 2023

Virtual/Work-at-Home - Customer Care Agent (Smyrna, TN)

**Virtual/Work-at-Home - Customer Care Agent (Smyrna, TN)** **Department:** Ops-Hourly **Location:** Smyrna, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)**** If you said yes to any of the above.... We may be exactly what you are looking for in your career search! **What We're Looking For:** Ideal candidates for Customer Direct generally have a customer service background and appreciate flexibility in scheduling. The most successful employees here have a friendly disposition, a willingness to learn, a strong work ethic, and a sincere desire to help people. These positions are perfect for full-time opportunities without the hassle of a commute, or for college students, semi-retired individuals. And, there are always opportunities for career advancement. In fact, more than two-thirds of our...

Customer Direct LLC Remote * (All cities, USA)

May 29, 2023

Bilingual/Spanish Customer Care Reps (Work from Home)

* Community * Relationships * Benefits * Telecommuting **Job Description** ** Bilingual/Spanish Customer Care Reps (Work from Home)** **Positions are full time, work from home** **Seeking Bilingual/Spanish speakers** Monday-Friday: 1st shift (no weekends) Hourly rate: $18.00 per hour Its an exciting time to join Boston Medical Center Health Net Plan/Well Sense Health Plan, as we work to support our underserved, disabled and elderly populations with their health insurance in these challenging times! Our Customer Care Reps are the first line of support for providing accurate and thorough information to current and prospective members, providers, and internal customers. You will make a difference for others every day! A role on our Customer Care team has also proven to be an excellent starting point for longer term growth and advancement in our company, with demonstrated skills and a strong performance. **We are seeking applicants that are bilingual in Spanish that are able...

BMC HealthNet Plan Remote * (San Antonio, TX, USA)

May 29, 2023

Analyst, Workforce Management | Customer Care (Remote Position)

Analyst, Workforce Management | Customer Care (Remote Position) Analyzes call-arrival patterns and business trends to help optimize customer care staffing and call-routing by each skill position within each Line of Business to provide a quality experience to the JCPenney customer. Primary Responsibilities: Utilize Cisco, WFM software, and other tools to analyze call arrival patterns including cyclical, seasonal and time-based trends for each Line of Business. Evaluate marketing and media historical information needed to forecast network call volumes based on future marketing. Develop and prepare detailed call plans at 1-Week, 3-Week and 12-Week intervals for budget and peak season. These plans are used to determine voice, data and staffing needs. Forecasts the weekly, daily and half-hour calls volume to ensure company sales and customer service levels. Analyzes and proposes changes to the CISCO ICM call routing to provide the best possible call routing for...

JC Penney Remote * (Columbus, OH, USA)

Jo

May 26, 2023

REMOTE Customer Care Representative

REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!! This Jobot Job is hosted by: Jillian Morgan Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $32,000 - $40,000 per year A bit about us: A growing medical device company is looking for a REMOTE Customer Care Representative I to add to their dynamic team. The Customer Care Representative I will come into the office 1 day/month for training, team meetings, etc. but the first 4 weeks of training are on-site every day. The company has a lot to be excited about right now and the Customer Care Representative would make a tremendous impact to the company vision and their customers! The hours for this position are 12PM-8PM (40 hour work week). There will also be rotating weekend schedules amongst the teams. This company is very team oriented and allows for a lot of flexibility amongst scheduling with teammates. Why...

Jobot Davie, FL, USA

GS

May 24, 2023

Customer Care Representative (REMOTE within 100 miles)

REMOTE within 100 mile radius Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you...

GC Services Limited Partnership Copperas Cove, TX, USA

GS

May 24, 2023

Customer Care Representative REMOTE

Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. ***Must reside in the following state(s): GA, SC, NC, KY, WV, OH, TN, LA, AR, UT, NE, MO, KS, IA, MS, WI, IN, AL, OK*** What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you...

GC Services Limited Partnership Houston, TX, USA

May 30, 2023

Customer Care Advocate (Remote)

(High Paying) Remote Sales American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about....

Hire Standard Staffing Remote * (All cities, USA)

May 30, 2023

REMOTE CALL CENTER CUSTOMER ACCOUNT SPECIALIST

Company: Cox Communications, Inc. Job Family Group: Customer Care Group Job Profile: Customer Care Specialist I Management Level: Individual Contributor Travel %: No Work Shift: Variable (United States of America) Job Description: *This is a remote opportunity. You must live Phoenix, AZ area Making connections - real connections - is important to you. We get it. We're Cox Communications, part of the Cox family of businesses, and we're all about connecting people, from our customers to potential employees. The opportunity at hand is a full-time Call Center Customer Account Specialist - Remote , which is just a chatty way of saying you're in the business of bringing satisfaction to everyone. We're looking for someone who can not only help our customers resolve concerns, but keep them happy, engaged, and eager to explore other ways Cox can meet their needs. Talk about real human connection, you're the person who ensures our customers feel cared for,...

Cox Communications Remote * (Phoenix, AZ, USA)

May 30, 2023

REMOTE CALL CENTER CUSTOMER ACCOUNT SPECIALIST

Company: Cox Communications, Inc. Job Family Group: Customer Care Group Job Profile: Customer Care Specialist I Management Level: Individual Contributor Travel %: No Work Shift: Variable (United States of America) Job Description: Making connections - real connections - is important to you. We get it. We're Cox Communications, part of the Cox family of businesses, and we're all about connecting people, from our customers to potential employees. The opportunity at hand is a full-time Call Center Customer Account Specialist - Remote , which is just a chatty way of saying you're in the business of bringing satisfaction to everyone. We're looking for someone who can not only help our customers resolve concerns, but keep them happy, engaged, and eager to explore other ways Cox can meet their needs. Talk about real human connection, you're the person who ensures our customers feel cared for, relaxed and respected, and sleeps well knowing you've seized every...

Cox Communications Remote * (Tucson, AZ, USA)

May 30, 2023

Sr. Technical Specialist, CE -Capillary Electrophoresis - Remote

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you'll find a rewarding role that amplifies your impact on the world and helps you realize life's potential. SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. The Technical Specialist - Technical Assistance Center (TAC) is responsible for supplying support services to external and internal Customer facing associates using telephone, email, and remote access technology. Enhance customer success and...

Sciex Remote * (All cities, USA)

May 30, 2023

Customer Success Agent (Remote)

AnswerAide is looking to hire a friendly and helpful part-time Customer Success Agent . Do you enjoy helping people ? Can you provide quality customer service? Do you want to work for a supportive and growing company ? If so, please read on! This remote customer service position earns a competitive wage of $13-$15/hour , depending on experience. A DAY IN THE LIFE OF A CUSTOMER SUCCESS AGENT Working in customer care, you are often the first point of contact for our clients. Your main tasks include: Assist customers and prospects via phone, chat, and email Troubleshooting product issues with the customer Place orders on the caller's behalf Assist callers with finding and ordering replacement parts WORK SCHEDULE FOR A CUSTOMER SERVICE REP This remote customer service position typically works standard office hours , Monday through Friday . Typically you will be off for major holidays. Location: Fully Remote: Work from Home QUALIFICATIONS FOR...

Answer Aide Remote * (St. Augustine, FL, USA)

May 30, 2023

Customer Service ( Remote work , No Vaccination Required)

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or...

Third Party CS Remote * (Lake Elsinore, CA, USA)

May 30, 2023

Remote Customer Service Associate

Job description - Customer Service Associate Must live in the state of Texas for employment. This position assists homeowners, escrow companies, realtors and REO institutions via telephone and e-mail. You will provide feedback to Community Management staff, as well as assist residents regarding unit and community information. This position is a work from home role; however, all employees must reside in the state of Texas. Job Responsibilities * Take inbound/outbound calls from homeowners, prospective homeowners, realtors, and REO institutions * Respond to customer and client inquiries in a timely manner * Provide customers with service information and submit work orders as appropriate * Coordinate with CM's and Associates regarding unit and community information. * Work closely with fellow Customer Service Associates and managers * Research required information using available resources and knowledge base * Verify and update customer information Open availability...

FirstService Corporation Remote * (Dallas, TX, USA)

May 30, 2023

Customer Service ( Remote work , No Vaccination Require

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a...

Path-Arc Remote * (Spring Valley, CA, USA)

May 30, 2023

Enterprise Biller - Remote

We are ServiceMaster Restore. We are a recognized leader in disaster restoration services, construction and cleaning services and have locations on both the West and East Coasts. We respond to emergency water and fire damage for residential and commercial customers. We are passionate about what we do, and we care about our customers and our employees. Our team excels at customer service and restoring peace of mind. With client focus and customer care- WE RESTORE! The Enterprise Biller primarily supports the Workflow Supervisor to ensure all Program requirements are met on every claim within the specified timelines. When appropriate, additional projects may be assigned by the Workflow Supervisor. Duties and Responsibilities: Assist with daily To-Do lists for the Enterprise Assist with the maintenance of electronic files Follow all preferred vendor program guidelines to the letter No deviations Create profitable and complete billing packages in all billing platforms Complete all...

ServiceMaster Restoration Services Remote * (Benicia, CA, USA)

May 30, 2023

Customer Service Representative, Work from Home TN

Bring your heart to work at CVS Health! Our Customer Care division of CVS Healths Pharmacy Benefit Manager business is hiring 100 s of Customer Care Representatives in your area! Are you interested in a flexible work schedule and live in the state of Tennessee? An opportunity where you can balance priorities in and outside of work while being committed to delivering heart driven service to our millions of plan members? If so, consider this role at CVS Health, a Fortune 4 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health. In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience....

CVS Remote * (Nashville, TN, USA)

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