Jan 28, 2023
Faneuil is immediately hiring Healthcare Customer Service Representatives to train and work from home! This is an outbound CSR position; agents must be comfortable making outbound calls with the purpose of scheduling in-home health assessments. This is a fast-paced environment with a focus on delivering high-quality service. Successful representatives will possess the a bility to manage multiple priorities, while taking a proactive approach to problem solving and decision making. Representatives will handle a high volume of outbound calls placed by the telephony system to Medicare and/or Medicaid health plan members to offer, explain, and schedule a free in-home health risk evaluation. Representatives will also receive inbound customer calls to schedule appointments and/or perform other customer service activities as required. You'll earn bonuses for every appointment that is scheduled! Your base hourly rate is $12.75 per hour, and your total hourly rate (base + bonus) can average...
Faneuil
Remote * (Albuquerque, NM, USA)