Customer service jobs in Austin, TX

Jun 03, 2023

Customer Service Representative - Specialty, Work from home

Job DescriptionCandidates must reside in TexasExciting opportunity to be a part of our Specialty Mail Order Pharmacy As a Pharmacy Service Representative, you will provide telephone support to patients receiving life sustaining specialty drug therapy.You will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and revivifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues.Superb communication skills are needed in order to effectively interact with insurance companies, patients and internal partners to ensure the processing of specialty medications in a timely manner and...

CVS Remote * (Austin, TX, USA)

Jun 03, 2023

TXDMV - Customer Service Representative III - CRD (Remote)

Job Description To apply for this position, complete an on-line application either through the Applicant Career Sectionthrough WorkInTexas. TxDMV does not accept paper applications. Applicants who require an accommodation for the interview process should contact Human Resources at 512.###.#### when contacted to schedule an interview. GENERAL DESCRIPTION This position is eligible for telework. Remote work employees will be considered for a hybrid work schedule (part-time from home and the TxDMV office in Austin, TX) if requirements are met. Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services.We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Your job will be to provide customer service to the citizens of Texas by answering calls and emails in the TxDMV agency...

Capps Remote * (Austin, TX, USA)

Jun 03, 2023

Bilingual (English / Spanish, Mandarin, Cantonese, Korean) Customer Service Representative - Remote in Central OR Eastern Time Z

$1500 Sign On Bonus For External Candidates If you are located within Central OR Eastern Time Zone , you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, Mandarin, Cantonese or Korean, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. Who says house calls are a thing of the past? At UnitedHealth Group , we’re always looking for new ways to run our service centers, improve our service levels and help people lead healthier lives. Here’s an opportunity with one of our most exciting business areas: Optum - a growing part of our...

UnitedHealth Group Austin, TX, USA

Jun 03, 2023

Bilingual (English / Spanish) Billing Customer Service Representative - Remote in Newtown Square, PA

If you are located within Newtown Square, PA you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera ! Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the...

UnitedHealth Group Austin, TX, USA

Jun 01, 2023

Senior Customer Service Representative - Remote in Eastern Time Zone

If you are located within Eastern Time Zone, you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Senior Customer Service Representative , you'll compassionately deliver an exceptional experience to between 30 to 40 calls per day, always remembering that there is a real person on the other end of the phone who is looking for help,...

UnitedHealth Group Austin, TX, USA

May 27, 2023

Customer Service Advocate - Remote in Cheektowaga, NY

If you are located within 120 miles of 600 Airborne Parkway, Cheektowaga, NY, you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. Talk about meaningful work. Talk about an important role. Let’s talk about your next career move. UnitedHealth Group is offering an innovative new standard for Health advocacy. Advocate4Me is a simplified service providing support for a family’s end to - end Health and Benefit needs through a single point of contact. Advocate4Me connects consumers to a trusted advocate who helps them get the most out of their benefits and obtain the best care. Due to expansion of this innovative program, we are seeking Licensed Practical Nurses who share our passion for helping people live healthier lives to join our team. It's an inspiring role and it can inspire your career. For those who want to reinvent the future of healthcare, here's your opportunity. Find out more about these opportunities to do your...

UnitedHealth Group Austin, TX, USA

WF

May 26, 2023

Work from Home/Remote Customer Service

Work from Home/Remote Customer Service (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home USA Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation: Work from home and take surveys to earn Money. There are many payment options, including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn rewards. Responsibilities Take part with work from home surveys/studies by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them. Needs You must have a working camera on your smart phone or a webcam on your...

Work From Home Toward-Jobs Austin, TX, USA

Jun 03, 2023

Junior Provider Data Consultant - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) This Junior Provider Data Consultant position will support the UnitedHealthcare Networks (UHN) Payment Appendix, Coding and Research (PACR) team in the build and maintenance of payment appendices within PROS (Provider Reimbursement Operations & Solutions) PAL (Payment Appendix Lifecycle). You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide back-up support to PROS PAL Builder Building payment appendices in PROS PAL via clauses, variables etc. based upon MS Word Drafting and...

UnitedHealth Group Austin, TX, USA

Jun 03, 2023

Application Support Analyst - Remote

Who We Are NFP is a six-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We're a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: . The Role at NFP In this role at NFP, you will be supporting help NFP employees who are experiencing difficulties in using Property & Casualty technology applications, especially Applied EPIC. This is a work from home role where you'll join a fun, experienced and motivated team of customer service & help desk professionals that are...

National Financial Partners Remote * (Austin, TX, USA)

Jun 03, 2023

Senior Sales Trainer -Senior Sales Trainer (remote/home-based)

**LOCATION:** Remote U.S. locations (home-based) **OVERVIEW** The Senior Trainer, Sales Skills Training & Enablement plays a pivotal role in the ongoing learning, development, and enablement of sales and customer service employees within the organization. They will be responsible for performing all aspects of the learning, development, enablement, and reinforcement of processes and skills with employees within an assigned region, while also maintaining global awareness and support within the organization. Using a variety of training methods and enablement techniques, the sales trainer will have the responsibility of supporting development and planning, conducting trainings, reinforcement activities and certification programs for employees within an assigned region. The sales trainer will report directly to the Manager, Sales Skills Training & Enablement. **DUTIES & RESPONSIBILITIES** Support the design and execution of onboarding, skill development,...

Wolters Kluwer Remote * (Austin, TX, USA)

Jun 03, 2023

Senior Provider Relations Advocate - Remote MA, RI, or NH

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) There are changes happening in health care that go beyond the basics we hear in the news. People like you and organizations like UnitedHealth Group are driving ever higher levels of sophistication in how provider networks are formed and operate. The goal is to improve quality of service while exploring new ways to manage costs. Here’s where you come in. You’ll use your strong customer service orientation and knowledge of insurance claims to serve as an advocate for providers in our networks. As you do, you’ll discover the impact you want and the resources, backing and opportunities that...

UnitedHealth Group Austin, TX, USA

Jun 03, 2023

Program Coordinator - Remote in Central Arkansas

If you are located within Central Arkansas, you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. At UnitedHealthcare , we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As a Program Coordinator you will support assigned members travel and clinical needs, to assist in navigating their specialized health benefit. This role is expected to anticipate and help eliminate member hassles, facilitate next best actions, assist with resolution of cost and financial barriers and help ensure access to...

UnitedHealth Group Austin, TX, USA

Jun 03, 2023

Clinical Administrative Coordinator - Remote in Texas

If you are located within the state of Texas, you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. At UnitedHealthcare , we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also...

UnitedHealth Group Austin, TX, USA

Jun 03, 2023

Acute Coding Supervisor - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our Acute Coding Supervisor will manage activities of the Coding staff as well as perform coding, abstracting and reporting in compliance with applicable laws and regulatory requirements. Responsible for continuing education and ensuring compliance with government and internal coding regulation and standards. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Billing Specialist I - Customer Resolution - Remote in Owensboro, KY

If you are located within Owensboro, KY, you will have the flexibility to telecommute * (work from home) as you take on some tough challenges. Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Associate Collections Representative (SSM) - National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Collections Representative is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Associate Pharmacy Care Coordinator - Remote

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) The Associate Pharmacy Care Coordinator will effectively support the successful implementation and execution of all pharmacy programs and processes. The Associate will provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met. This position will also provide support in troubleshooting any member issues identified by the pharmacy staff during member outreach calls. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Conducts in-bound and out-bound calls for program requirements including, but not limited to: medication adherence member outreach...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Client Support Representative - National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Opportunities at Change Healthcare , part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.   This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 6:00pm CST. It may be necessary, given the business need, to work occasional overtime and/or weekends. *All Telecommuters will be required to...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Network Contract Manager - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) Take on this Network Contract Manager role with UnitedHealthcare and you’ll be part of a team that’s reshaping how provider networks evolve and how health care works better for millions. As an employee within our network contracting team, you’ll guide the development and support of Provider Networks as well as unit cost management activities through financial and network pricing modeling, analysis, and reporting. As you do, you’ll discover the impact you want and the resources, backing and opportunities that you’d expect from a Fortune 5 leader. You’ll enjoy the flexibility to work...

UnitedHealth Group Austin, TX, USA

Jun 02, 2023

Cerner Acute Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum EHR Services Cerner Acute analyst will support our partnership with Northern Light Health and grow our emerging support service line. As a Cerner Acute analyst, you will serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and application support in their assigned Cerner solutions. EHR...

UnitedHealth Group Austin, TX, USA

Email me jobs like this

117 customer service jobs found in Austin, TX