10 customer service jobs found in Boise, ID

Objectives of this role Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency Identify and address customer needs, with a goal of total satisfaction Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers Meet customer-service department sales targets, generating leads when opportunities arise Follow company guidelines and procedures for communications with minimal supervision Recommend improvements to company processes for efficiency Responsibilities Build expert, dynamic knowledge of the company’s products and services Conduct research with available resources to satisfy customer inquiries Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships Respond quickly, professionally, and accurately to customer inquiries regarding quotes,...

Bringing smiles is what we do at TTEC hellip; for you and the customer. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Our TTEC work-from-home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States.  Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.  What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their...

[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year / Health, dental & vision / PTO - As a Customer Support Rep you'll: Maintain strong relationships with therapists and their clients; Speak directly to customers over chat, email, and sometimes phone, and maintain high volume while also focusing on quality; Showcase composure and flexibility as customer needs evolve and case volume changes...Hiring Fast >>

Bringing smiles is what we do at TTEC for you and the customer. As Corporate Counsel working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Are you looking for an opportunity to partner with a team of experienced legal professionals and support a growing business segment of a public company? As Corporate Counsel for TTEC Digital, our high-growth business segment with $500M in revenue, you'll partner with others to solve complex business issues from strategy to execution. You will work directly with members of the TTEC Digital executive team and the TTEC legal and risk department to promote the business segment's growth goals through support of its sales, operations and compliance functions. Our growth plans require us to enhance legal support through the hiring of a commercial technology attorney who is looking for a...

Vice President, Sales Executive - Integrated Solutions (US Remote) At TTEC, we're all about the Human Experience. Elevated. As a Vice President, Sales Executive - Integrated Solutions working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Reporting to the Head of Integrated Sales this position is responsible for originating and driving transformational sales leveraging TTEC's full end to end capabilities spanning our Engage Digital solutions for new business pursuits with prospective or existing clients. This includes the complete understanding of the accounts, the identification, and relationship establishment of true C-level decision makers to drive global engagement that incorporates TTEC's full customer experience as a services capability. You'll achieve success through incorporating next level services into your...

The Sr. Enterprise Infrastructure Architect will drive the efforts to align technology and business strategy, leverage technology investments, and optimize end to end business processes associated with technology. Through these efforts, the Architect will improve the competitive position of TeleTech businesses through technology enabled processes. This Executive Director level role reports to the VP, Global Infrastructure & Operations. Role Responsibilities: Defines industry leading designs in the areas of infrastructure technologies in the areas of: VoIP and SIP architectures, ACD architectures, virtualization, VDI, LAN/WAN, Security, Storage, public and private cloud, mobility solutions, & security platforms. Design large scale cloud based infrastructures Design effective IT Service Delivery Models that incorporate new technologies and services into day to day operations and support that ensures a world-class service experience for our clients. Support internal...

At TTEC, we're all about the Human Experience. Elevated. As a Sales Representative working remotely , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available . Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you'll also identify and capitalize on all other sales...

TTEC - Senior Principal, Project Management (Remote)  At TTEC, we're all about the Human Experience. Elevated. You'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.   What You'll Be Doing  Looking for an opportunity to drive innovation and change throughout the company by leading the largest enterprise projects? You'll lead teams creating the initiative strategy, investments and business case, execution plan and initiative implementation. You'll lead initiative communications across the Board, Executive Committee and other partners. You'll have experience leading matrixed teams, translating strategy into execution and delivery, financial modeling, data analytics and project management.   You'll report to the Director, Enterprise Project Management Office. You'll impact the business through your leadership of transformative projects.  During a Typical Day, You'll...

Title: UI/UX Designer - Remote   At TTEC, we're all about the Human Experience. Elevated. As a UI/UX Designer working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Looking to create both functional and appealing features to address needs and grow a customer base? Do you have a passion for designing user experience and interface on digital assets? Working with multiple teams, you'll design our user experience (UX) and user interface (UI) for several digital assets ensuring that all elements of the online user experience are optimized for usability and usefulness. You'll report to the Director of App Delivery and Architecture. You'll contribute to the success of the business as you are the subject matter expert and can turn our software into easy-to-use products for our clients. During a Typical Day, You'll Work...

Advisor, Investor Relations (REMOTE) At TTEC, we're all about the Human Experience. Elevated. As the Advisor, Investor Relations working remotely, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Looking for an opportunity to play a key role for a global organization as an Advisor on our Investor Relations team? In this role you will work in partnership with our Treasurer. internal finance organization, executive committee and business leaders to keep our investors updated on all things related to company earnings results and go-forward business strategy. Reporting to our SVP, Treasurer you will work closely with our executive committee. You will make impact through pulling together quarterly earnings analysis and providing insight into TTEC's company strategy to share with potential investors and analysts. During a Typical Day,...