Customer service jobs in Boston, MA

Sep 28, 2023

Remote Customer Service Rep

Job Description: ***Position is Remote*** 8/21 Training Start Date Classroom training (fully virtual) goes until Sept 8th (3-4 weeks of training) Training hours are 9:00 am EST - 4:30 pm EST After training is complete have 8 hour shifts that start between 8:00 am and 9:30 am. Opportunity to work extra hours when available. ***Attendance during training is expected. Absences are highly discouraged*** Required Experience: 1-2 Years Call Center Experience 1 Year office experience (professional etiquette, etc.) Provide service and information to customers regarding the Statement of Health process and the status of application(s). Responsibilities include: • Efficiently access multiple electronic systems while servicing customer. • Perform tasks in a customer focused manner to enhance and strengthen the relationship between the customer and ***. • Workers are expected to perform these responsibilities in a consistent, professional manner while...

Axelon Services Corporation Boston, MA, USA

Sep 28, 2023

Remote-Customer Service Representative

Company Overview Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include: Paid holidays & competitive PTO that increases with tenure Full benefits package including healthcare, dental, vision, paid STD & life Casual everyday dress Access to an on-staff Medical Director for employees and their family members Work From Home Opportunities Unlimited opportunities for growth – success is in your own hands ABOUT YOU! You thrive in a fast-paced environment. You are curious and have an eye for detail. You strive to exceed expectations and to be successful. You are excited by the...

Boon-Chapman Boston, MA, USA

4P

Sep 26, 2023

Remote Customer Service Representative

4Patriots, LLC , is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Phone Customer Advocate to join our team. The Customer Advocate’s Mission: is to treat customers as we would want to be treated. The Phone Customer Advocates are responsible for maintaining customer satisfaction through in-bound /out-bound phone calls, support tickets, forums and any other avenues of communication within the company. It is the Customer Advocates mission to help the company grow with exceptional customer satisfaction. By doing this, the Customer Advocates will find resolutions to problems and make the process easy for the customer while building the...

4Patriots Boston, MA, USA

Sep 29, 2023

FT Customer Service Representative (Work From Home)

[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental & Vision / 401k / PTO - As a Customer Service Rep you'll: Handle inbound service calls; Drive customer satisfaction through voice, chat, and/or email communications; Navigate through multiple systems; Attend ongoing training and skill development...Hiring Fast >>

Data guard Group Remote * (Somerville, MA, USA)

Sep 29, 2023

Seasonal Customer Service Representative (Work From Home)

[Customer Support / Remote] - Massachusetts Residents Welcome / Competitive Pay / Available to work evenings and weekends - As a Customer Service Rep you'll: Respond to calls, emails, and live chats from customers in accordance with company policies and procedures; Handle and resolve all customer concerns by providing accurate information with empathy and grace; Provide customers with support about Minted products and promotions, as well as general order information; Provide assistance with processing orders and customizing designs; Document customer interactions thoroughly and accurately in the CRM, while following departmental policies...Hiring Fast >>

Minted Remote * (Boston, MA, USA)

Sep 29, 2023

FT Administrative Customer Service Representative (Work From Home)

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>

Dane Street, LLC Remote * (Boston, MA, USA)

Sep 29, 2023

FT Customer Service Representative (Work From Home)

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental, and vision / 401k match / PTO - As a Customer Service Rep you'll: Answer customer inquiries via phone, email, and chat; Provide exceptional customer support; Utilize resources to find the best solutions for customer; Build lasting relationships with customers; Troubleshoot and resolve customer issues; Document customer interactions and issues; Adhere to company policies and procedures...Hiring Fast >>

MVATION Remote * (Brockton, MA, USA)

Sep 29, 2023

Remote Customer Service

Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss! Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobs As an Independent Contractor, you are self-employed and can: Work from home or any quiet place. Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving. Quickly assessing customer needs and providing...

LiveOps Pawtucket, RI, USA

Sep 29, 2023

Remote Customer Service

Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss! Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobs As an Independent Contractor, you are self-employed and can: Work from home or any quiet place. Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving. Quickly assessing customer needs and providing...

LiveOps Cranston, RI, USA

Sep 29, 2023

Remote Customer Service

Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss! Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobs As an Independent Contractor, you are self-employed and can: Work from home or any quiet place. Set your own schedule to work around your life. Enjoy the freedom and flexibility of being your own boss. Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving. Quickly assessing customer needs and providing...

LiveOps Warwick, RI, USA

Sep 29, 2023

Remote Reservation Coordinator

This is an opportunity to specialize as a Reservation Coordinator. With this opportunity, you will be responsible for advising clients on all-inclusive resorts, providing exceptional customer service, and maintaining relationships with clients. Excellent communication and organizational skills, be detail-oriented, and have a passion for travel.We will provide you with all the training you need for your certification and area of specialty. This is a remote opportunity, you must have access to a computer and the internet. Flexible hours, make your own schedule.If you are passionate about travel and providing exceptional customer service, we want to hear from you! Plan, organize, and execute travel packages for sports events- Research and analyze sports events and destinations to create unique travel packages- Coordinate with vendors, hotels, and transportation services to ensure a smooth travel experience for clients- Communicate with clients to understand their travel needs and...

Duncan Channon Remote * (Boston, MA, USA)

Sep 29, 2023

Account Executive - Remote (New England) , Boston, Massachusetts

Cartiga Vision: To transform the legal industry with solutions that maximize the outcomes of cases while improving the customer experience.Cartiga Mission: To help attorneys and their clients navigate their way to legal success with innovative funding, technology, and data solutions.About the role: Due to our continuous growth, Cartiga is adding a full-time Account Executive to grow our New England footprint. This role is remote-based which requires the ability to work from home and be available to travel/visit clients a majority of the time.As our newest Account Executive, you will be responsible for building relationships with Attorneys and Law Firms to generate referral business and provide top-quality client service. If you are a natural salesperson looking for an opportunity for success, you have found it!You will benefit from our high-level relationships with law firms and contacts that will help you hit-the-ground-running and bring in additional clients. This is a unique...

cartiga Remote * (Boston, MA, USA)

Sep 29, 2023

Remote Seasonal Tax Lead

About Workplace Options: Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. One of our contracts is with Military One Source who focuses on assisting our Military Service members telephonically offering them tools they need to overcome any challenge. Position Description and Responsibilities: Do you anxiously wait for tax season to come around? Then this is a perfect job opportunity for you! Military OneSource is currently looking for experienced team members to provide tax support to military members and their families. Your role will be to provide information and guidance on basic tax inquiries they may have regarding the filling of their current year taxes. Come join our time as a full time or part time Seasonal Tax Lead . This role will be FULLY REMOTE providing not only the equipment you will need, but...

Workplace Options Boston, MA, USA

Sep 29, 2023

HYBRID/REMOTE - Graphic Designer

Graphic Designer - Hybrid - Fresno, CA Amazing opportunity alert! We are looking for a creative Graphic Designer to join an innovative company in Fresno, CA. This well-known company truly values its clients as well as its employees by encouraging self-development and career growth. If you are someone who enjoys designing and creating awesome graphics for marketing and advertising this may be a great opportunity. What’s in it for you? $21.00 - $24.00 hourly Hybrid/remote (work a few days in the office, a few days at home) Work with an amazing company! What we need from you: Experience - You have 2+ years of Graphic Design experience Education - You have a college degree in Graphic Design preferred Knowledge - You have innovative creative ideas and excellent written communication skills Software - You are proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software Responsibilities: Strong attention to...

Insurance Relief Boston, MA, USA

Sep 28, 2023

Loss Control Specialist - Remote

We are hiring a Loss Control Specialist to work within an assigned territory in and around western Oregon. This position is fully remote and you will work out of your home. Our ideal candidate will live close to a major airport, as the position involves travel up to 50% of each month. If you have a passion for loss control and safety and are looking for a stable career that offers professional growth, this position may be a good fit for you. Ideal candidates will have professional experience in risk management, safety, or transportation and will view loss control as more than just compliance. In this position, you will work alongside the underwriting team to acquire and retain profitable accounts by evaluating risk and exposures. Additionally, you will partner with our current and potential insureds to develop strategies to mitigate risk. Our Loss Control Specialists have the autonomy to schedule customer visits within their assigned region. This is a...

Great West Casualty Company Boston, MA, USA

Sep 28, 2023

Remote Patient Advocate

REMOTE Patient Advocate (EST/CT Time Zones) Shifts Available: Tuesday - Saturday: 9:00AM-6:00PM(EST) Sunday - Thursday: 9:00AM-6:00PM(EST) Training Hours : M-F 8:30am-5:30pm EST (5-6 weeks) Pay: $17 an hour Contract-to-hire This role offers healthcare customer support professionals the ability to work alongside a leader in homecare solutions! Further explore this exciting opportunity below… Benefits of this Role: Career Advancement – team members who work hard may have the opportunity for career advancement – most supervisors and leads started as a front-line call center associate! Work/Life Balance – Remote login at the comfort of your home. Making a Difference - The more challenging calls can be the most rewarding because you are making a difference to a customer or patient that needs your help! Culture - Great culture with a sense of community. Job Overview: The Patient Advocate is responsible for reaching out to...

Aston Carter Boston, MA, USA

CS

Sep 27, 2023

Quality Engineer - Remote / Telecommute

Job Description: Pay Range $35hr - $42hr Responsibilities: Supporting a strategic project related to pre-mapping complaint types to the appropriate reference defined within the applicable risk management documentation. Supporting a strategic project related to assuring alignment between reportability decisions and the anticipated degree of harm defined within risk management documentation. Interfacing across the organization to identify and support continuous process/quality improvement programs that strongly align with standards and customer needs while meeting all applicable Medical Device Regulations and Standards. Customer Service and hospitals to gather additional information required for complaint investigation, including retrieval of RMA. Participate in new hire training and continuous Regulatory Compliance training as required. Participate in process improvement activities to continuously...

Cynet Systems Boston, MA, USA

Sep 27, 2023

ServiceNow Developer- 100% Remote

Title: ServiceNow Developer Tenure: 6 months with possible extension Worksite Address: Chelsea, MA 02150 (100% Remote) Job Description The Incumbent must have extensive knowledge and experience with ServiceNow. The incumbent must have experience configuring core ServiceNow modules including Service Catalog, Asset, SAMP, IRM, Discovery, and Service Mapping. The incumbent must have strong written and verbal communication skills. ServiceNow System Admin Certification required. Position Responsibilities (including But Not Limited To) Optimize existing and develop new service catalogue offerings and associated flows with a focus on continual improvement and automation. Leverage Flow Designer to further mature the service catalogue and migrate away from workflows. Provide technical guidance on existing workflows for streamlining and improved efficiencies. Identify inefficiencies to ultimately implement areas of automation. Participate in the upgrade cycle of...

Kellton Boston, MA, USA

LA

Sep 26, 2023

REMOTE - Regional Sales Engineer

A highly technical Geotechnical Design firm is looking for a P.E Licensed, Geotechnical Professional to provide support and consultancy in bidding for exciting, unique multi-market projects. The successful candidate will be attentive and motivated to ensure colleagues are producing the highest standard design and proposal for large scope projects. Very competitive commission structure, full corporate benefits and salary – This position is responsible for developing new business opportunities and managing client relationships with clients, key partners, owners and agencies. This is an excellent opportunity to be part of an evolving, innovative company – part of a larger group of companies with extensive resources and commitment to growth and support. Responsibilities: Strategic planning for their Region. Identify and cultivate key teaming partner relationships with industry professionals to generate new business opportunities. Research, find and understand...

LVI Associates Boston, MA, USA

CS

Sep 26, 2023

Case Coordinator - Remote / Telecommute

Job Description: Pay Range $20hr - $25hr Responsibilities: Collaborates as an integral member of the WTC-NPN case management interdisciplinary team through clear communication and resource coordination to meet the shared goal of creating and nurturing a caring environment, supporting a better quality of life for the Member and reducing health care costs for the Program. Assists RN Case Manager and Social Worker through contact with Members for assigned cases in scheduling appointments, arranging transportation, obtaining records, and documenting case management activities in case management software program. Assists RN Case Manager and Social Worker with follow-up actions to verify delivery of durable medical equipment or other supplies as ordered in the treatment plan for Member. Applies knowledge and experience in a healthcare environment as support to the case management team Notified case...

Cynet Systems Boston, MA, USA

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92 customer service jobs found in Boston, MA