31 customer-service jobs found in Burlington, VT

At TTEC, we're all about the Human Experience. Elevated. As a Customer Service Representative working remotely , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. A government public trust clearance is required for this position. This position is currently available only to residents of Alabama, Arizona, Arkansas, Florida, Georgia, Kansas, Kentucky, Missouri, Montana, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas . What You'll be Doing TTEC supports a number of government contracts for both long term and short-term assignments. When a national emergency strikes, we're at the ready. These positions are fulfilling as you support those US residents when they are at their time of need. During a Typical Day, You'll Consult with your neighbors on the available services that can support their situation Provide the best solutions for...

At TTEC, we're all about the Human Experience. Elevated. As a Bilingual Customer Service Representative - Spanish-English working remotely , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Full time and Part time opportunities available. Part time hours vary depending on business needs and require weekend availability. Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a...

At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences hellip; and at the same time hellip; #experienceTTEC, an award-winning, employment experience as a Customer Service Representative - Insurance Agent Trainee working remotely . In this role, you'll grow your career by connecting your customer service and sales aptitude to become a Licensed Personal Lines Insurance Agent with TTEC. That's right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It's time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on...

At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences hellip; and at the same time hellip; #experienceTTEC, an award-winning, employment experience as a Customer Service and Sales associate . In this role, you'll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent work from home. That's right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It's time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you...

TTEC is seeking a Service Desk Analyst to join our Digital Technology Services team. This is a remote, telecommuting role for individuals living in the Austin area. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As a Service Desk Analyst you will work with our Public Sector Support Center handling State/Federal clients providing support for Cisco Contact Center solutions. Support of call center environments Call routing/scripting, VoIP Routing and Switching Client connectivity / remote access tools Desktop and server application support Ability to travel to customer sites as required...

Sr. Sales Compensation Analyst - Remote Organizational Description: At TTEC, everything we do, every day adds fuel to exceptional customer experience. We do this by utilizing our technology know-how to enable our clients to deliver an exceptional experience to their customers.   Position Purpose The Sales Compensation Analyst is responsible for developing processes and reporting for tracking, calculation, audit, and payment of sales incentive compensation, as well as ensuring that variable compensation is accurately calculated and paid timely to eligible employees, according to their compensation plans. This role requires an organized, detail-oriented individual with excellent verbal and written communication skills and strong follow through.  Key Accountabilities Acts as a member of the compensation advisory board to: Collaborate with the Senior Leadership Team (SLT) to build sales compensation plans which promote desired behaviors. Facilitate conversations on how...

At TTEC, we are all about the Human Experience. Elevated. As an Insurance Customer Support Associate working remotely , you'll be a part of creating and delivering amazing client experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing As an Insurance Customer Support Associate you'll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. This is a business-savvy individual with strong customer service experience. You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

TEC Digital is seeking a Technical Project Manager to join our Emerging Technology team.  This is a telecommuting opportunity with client site travel requirements.  Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Business Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As a Technical Project Manager in our Emerging Technology practice, you will be responsible for the successful delivery of our projects, provide design, deployment, delivery support, and excellent customer experience for our Customer Engagement services and solutions in a client facing environment.  Responsibilities include: Lead overall implementation of medium to large...

TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Engagement Lead to join the mission of transforming customer experience and bringing humanity to business. This position will be helping clients achieve business transformation through process innovation. What you'll be doing: The  Lead System Architect  provides architecture and design services to clients and ensures delivered solutions meet and perform to technical and functional specifications. What skills you'll bring 10 years of experience with Pega solutions Hands on experience working as the Pega Lead System Architect for Pega Development project. Pega LSA certification preferred Experience leading skills for 10 to 15 members team Sound Pega Architecture Knowledge Experience in Design and class structure Experience on Activities, Flows Screen Flow, Tab Flow, Adding decision, sub flows & integration to Flow UIs rules, HarnessSections Portals...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

TTEC Digital is seeking a Network Engineering Architect to join our Cisco Interactions Experience team.   This is a remote, telecommute role located in the US. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  The ideal candidate will leverage their design, architecture, implementation, support and administration experience to improve and expand our cloud based solution.   This is an excellent career opportunity for individuals with a network focused architecture background who would like to step into collaboration solutions in a hosted environment. What you'll bring to us: Design and...

Company Background/Culture   A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery...

A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery infrastructure. The segment designs,...

TTEC Digital Data and AI practice is seeking an energetic and experienced senior professional to lead our Big Data/ML engineering team. The Director, Big Data/ML Engineering role is a highly visible and strategic position. Successful candidates are hands-on, process-oriented, and have outstanding analytical skills in developing tactical and strategic solutions. The ideal candidate is a subject matter expert in big data technologies and is also passionate about leading and mentoring a great group of engineers. We're looking for someone who welcomes challenges and is hyper-focused on delivering exceptional results to our clients while creating a rewarding team environment. Responsibilities: Be a key leader and mentor in the areas of advanced data techniques, including data modeling, data ingestion, data integration, data visualization, data governance, statistical methods, and implementation in cloud-based, traditional and hybrid architectures Develop a compelling vision for...

We are looking for an experienced Senior Technical Recruiter to join our Talent Acquisition Enterprise Services team.  Our team brings significant value and contribution to TTEC by differentiating our brand within the community and strengthening the company through the addition of Talented and passionate people.  What you'll be doing Looking for an opportunity to make an impact on a global organization by recruiting great people for a growing business segment projected to double in size within the next few years? You'll be managing the full-cycle recruitment primarily for Digital Technology and Consulting roles but may also be asked to support other functions as needed. You'll be responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.  Ready to play the role of brand ambassador? You'll actively search for the brightest...

Finance Advisor/Manager Job Description - REMOTE At TTEC, we're all about the Human Experience. Elevated. As a Finance Manager working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Looking to work closely with leadership in becoming a trusted internal advisor to partners? Love to work within an industry with internal growth opportunities and upward mobility? You'll lead projects and partner with IT leadership to guide cost efficiencies and technological capabilities across TTEC's global operations. As an important member of the IT Finance team, you'll play an important part in focusing on translating detailed information, both financial and operational, into high-level strategic actions and views. You'll present detailed monthly financial performance updates to leadership, including insights into the drivers of...

TTEC is seeking a Senior Financial Analyst (REMOTE) to join our Enterprise Services team.   The goals of the senior financial analyst are rooted in the ability to manage the financial planning and analysis for the business and provide consolidation and collaboration among the multiple geographies around the globe. The financial analyst will liaison with the global directors and synthesize the data into value-added forecast and recommendations to ensure a positive client experience. What you'll be doing Under general supervision, this position will be responsible for planning and forecasting client profitability and new client business. The successful candidate will demonstrate a strong ability to work independently to produce and communicate financial analysis at an executive level.   What you'll bring to us Responsible for maintaining and implementing forecasting models to help predict and model company revenue and expense.  Responsible for understanding and addressing...

Company Background/Culture  A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery...

TTEC, formerly TeleTech, is seeking an individual with a strong cloud background to join our Enterprise Architecture team. Why choose TTEC, formerly TeleTech, to enhance and broaden your career?  TTEC offers a fast-paced experience to a broad spectrum of information technology.  We are passionate about providing the right solution for our client's business problems through driving customer experience outcomes with our enhanced technical capabilities.  We need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Enterprise Architecture team, you will be part of a team of highly-skilled technical personnel responsible for the technical leadership and end-to-end architectural roadmap/strategy/design for all TTEC technology solutions. As the Enterprise Architect, focusing on Platform and Systems Architecture, you'll be responsible for the architecture approach and philosophies in a hybrid multi-cloud environment for the TTEC global...