40 customer-service jobs found in Cleveland, OH

Remote work from home administrative assistant, data entry clerk, typing, customer service representative, get started now. Thank you for checking us out Work From Home Data Entry Jobs - Part Time, Full Time We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields. Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position. JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are...

Work From Home Full Time Customer Service Position (Must reside in PA or OH) + Jobs + Login + Cleveland, OH, USA + Full Time Health, dental, vision, life, and other fringe benefits! Email Me Similar Jobs Email Me This Job Do You Want Your Passion and Purpose to Make a Difference? As a veteran owned business, we are service minded individuals who strive to help people. If you want to truly make an impact and be in a position that will allow you to advocate for others who may not be able to advocate for themselves, this is the position for you! Our primary focus and passion are providing superior customer service to help others in the community. We Celebrate Success Our employees create the strong foundation of our success. It is important to us that our employees be recognized for their daily contributions to others as well as to our organization. Whether it be a birthday, work anniversary, performance achievement or a new client, we celebrate and recognize every...

Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love todayPosition Purpose:In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members. You will answer questions related to...

Overview: Oversee the training and implementation of Customer Service functions for selected Top Customers within the region. Responsible for the Customer Service functions for all assigned lines. This is a remote (work from home) position Responsibilities: Working with the Customer Service Supervisor, maintain work schedules, timesheets and payroll recaps for select Customer Service Coordinators.Assist the Customer Service Supervisor in the hiring of new Customer Service Coordinators.Train and mentor the Customer Service Coordinators on administrative policies and procedures.Assist the Customer Service Supervisor by assuming additional Customer Service responsibilities as needed.Assume supervisory responsibilities in the absence of the Customer Service Supervisor.Assume responsibility for Customer Service functions for complex customers within the hub.Receive order issues from external parties in a professional manner.Resolve issues with knowledge, experience, and research,...

Earn $200 to $700+ weekly using your data entry clerk skills. Work remotely from home. For more information read our job posting and then visit our web site. * You must apply online only . We offer a unique opportunity for anyone looking to start working from home. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... You'll be working remotely from your home or home office from any location you choose. Large companies are always looking for Customer Service Reps, Data Entry Clerks and Feedback Specialists...

TTEC Digital is seeking to hire a Senior Cisco UC Support Engineer for our Cisco Interaction Experience Managed Services practice.  The ideal candidate will reside in the Austin area, however, this is a remote telecommute role.   Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco UC solutions.   What you'll be doing: Provide support to enterprise level customers regarding advanced UC issues, leverage your knowledge and...

Role: Remote SR IT Change Release Management Analyst Remote, must be willing to work EST or MST hours. Summary: Change Release Management Analyst on our Application Release & Deploy team. This team provides centralized services for release planning, change control, risk mitigation, and deployment of application code. The team ensures that changes are scheduled and managed to mitigate risk and deliver software changes on time and with high quality. Will have responsibility for providing support to one or more aligned application groups. Will be part of a team of 20 change management analysts supporting application service teams and project teams who are responsible for over 60 major applications across all of IT, both in Cleveland and in Colorado Springs. They will interact daily with other Change/Release Analysts, Developers, Project Managers, and Service Managers. The primary responsibility is to plan and perform software promotion to Development, QA, and Production...

<><><> Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas.  The IT Helpdesk Technician will focus on end-user support and process improvement for Volunteers of America OH & IN. Essential duties include receiving, resolving, escalating, and monitoring staff issues and requests, providing a high level of support for VOAOHIN employees throughout Ohio and Indiana. Additional duties will include assisting with various projects and onsite tasks. Applicants must have an intermediate understanding of Windows operating systems and the ability to perform basic troubleshooting in similar environments, working knowledge of Microsoft OS, iOS, MS Office365,...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: We are looking to bring on talented, driven individuals to join our Sales Team for selling Individual/Family Health plans. Responsibilities: Successful Completion of LIG's Sales & Product Training Program. Responsible for developing an expertise in LIG's Health Insurance Product offerings. Identifying clients' needs and matching solutions to those needs. Providing quotes using LIG's sales systems and carrier quoting tools. Being able to manage a sales pipeline and CRM via Salesforce. Finding opportunities in pipeline management and working every...

Position Summary: A System Architect is an information technology professional who functionally designs systems, applications and user interfaces for a solution that supports an end to end enterprise business process. A System Architect works closely with our external customers and operations (internal and external) to identify process and system improvement opportunities and documents business and technical requirements. A System Architect assists with implementation and training of the solution which ensures business and technical process compliance. These professionals have a wide range of technical and business knowledge rather than focusing their skills in a specific area of information technology. Major Responsibilities: • Works closely with external customers, operations (internal and external), IT departments and project team during freight management solution design and definition. • Translates business requirements into system requirements •...

On-site/Hybrid Level II/III Technical Support Analyst Internal Solutions Center escalator for issues requiring face-to-face or deskside troubleshooting , investigation or resolution at local sites. Conduct advanced end-user technical resolution on items such as PC hardware and software issues; perform software installations and upgrades. Provide basic and advanced support duties for applications, network, server and security functions locally. Monitor and maintain computer systems and networks locally. Troubleshoot system and network problems; diagnose and solve hardware or software faults. Replace hardware as required on infrastructure equipment in the local site. Follow diagrams and written instructions to repair a fault or set up a system in the local sites. Support the roll-out of new applications globally and in the local sites. Provide education and training to local site users on IS systems and processes. Work with vendors or 3rd party companies as needed...

Our company that has been around for over 40 years is looking to fill immediate sales positions, with an emphasis on customer service. Reps have flexible schedules with an option to set their own schedule. Previous sales or work experience not required, we provide all of the training needed. Request an interview today start work within the week\nResponsibilities: Vector Marketing customer sales reps sell Cutco products through virtual appointments. The products are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about kitchen tools or sales isn't needed. We work with a lot of people who are just looking to build up their resume, communication, and networking skills. We provide all of the training needed for success. Position Details:\n \n Excellent pay great starting base pay, $20.00 base-appt not based on sales, paid weekly. We have a commission structure set up based on performance. There is opportunity to make more,...

Senior Pega Developer – REMOTE: Modis, the leader in the IT and Engineering Staffing Industry, is currently interviewing candidates for the position of Senior Pega Developer.  This is a Contract to Hire position that is fully remote.  This company represents some of the worlds best know brands and has been ranked as one of the best places to work in the United States.   Candidates must be eligible to work in the United States without restriction. Skills: 5+ years of Pega (v7.x or above) or similar development experience Case management experience using Pega App and Dev studio (including flows, flow actions, data transforms, activities, SLAs, queue processors, job schedulers, reports, correspondences) Experience with Java-based application development and debugging UI development in Pega using JS, HTML, CSS, dynamic layouts, sections, harnesses Data Management and Integrations (REST/SOAP Connectors, OOP/OOD, data models) Preferred certifications – Pega CSSA (Certified...

TTEC is seeking an experienced Principal Recruiter to join our Enterprise Services talent acquisition team to support SaaS technology sales, and sales support roles for our Digital business segment. What you'll be doing:   The Principal Sales Recruiter will have a direct impact on the success of the Digital segment as it is at the forefront of bringing in revenue impacting talent. The recruiter initiates and manages candidate relationships through the recruitment process which includes research and search strategy development, candidate development, interviews, assessment, presentation, client management, and offer. Success includes tenacious candidate pursuit and efficient delivery while providing consultative high touch partnerships with your stakeholders. You will be responsible for: Partner with our Go To Market business stakeholders to understand hiring requirements and objectives. Create and execute multi-channel strategies to identify and source candidates...

Come join us at TTEC Digital as a Full Stack Software Engineer on the Custom Development team!  As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate Cisco's cutting edge multi-channel software products with customer CRM solutions and back end systems.  You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation. What you'll be doing: Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support. You will be involved in every phase of a project and will own your components from end to end. Collaborate with project team members to provide input to design specifications Develop Software according to the design specification agreed upon What skills you will bring:...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

TTEC Digital is hiring a Cisco UCCE Escalation Engineering Lead to work in our Cisco IX  Managed Services Support team,.  You will help deliver and drive our support of premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.  This is a remote, telecommute role based in the US. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of all UCCE components including Cisco UCCE Routers/Loggers, HDS, Cisco PGs, CUIC, Finesse, CVP applications, IP/IVR systems, Cisco Call Managers, and 3rd Party Application Integrations.   What skills and experience you will bring: 7 years configuring and supporting complex Cisco UCCE solutions with Cisco Unified Call Manager, Cisco UCCE (IPCC, CVP, and FINESSE) Strong...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

TTEC Digital is seeking a Cisco UCCE Senior Escalation Engineer to join our Public Sector Managed Services Support team. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level client providing medium to advanced troubleshooting support services in Cisco CC solutions.   What you'll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues.  Ability to work in a delivery support environment that involves structured processes and timelines Experience with a disciplined...

TTEC's Insights Platform is a cloud-based customer data platform that provides brands with a 360° view of their customers' needs, behaviors, and preferences with the insights they need to deliver a great customer experience. The Senior Data Engineer will be responsible for development, implementation and delivery for new and ongoing client implementations of the Insights Platform. This will require an ongoing partnership with internal teams, such as business consulting, analytics, data science, and technology. Check out our website below to learn more about what we do and how we help our clients: https://www.ttec.com/ttec-digital Primary Responsibilities Manage and manipulate multiple large data sets, including:  defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions  Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports Acquire a strong...