25 customer-service jobs found in Dover, DE

Pearl Interactive Network is seeking to hire VBA Customer Service Coordinators Remote.TheVBA Customer Service Coordinatoris responsible for managing the administrative functions and coordinating patient interactions and needs. The Customer Service Coordinator strives to ensure a positive patient experience.Why choose Pearl Interactive Network?Join Our Team and embrace the winning Pearl Culture which promotes our employee's desires and efforts to serve our consumers, clients, and community. Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what make Pearl, the employer of choice. As a woman-owned, HUBZone certified social enterprise, Pearl offers hiring priority to our Veterans, Military Spouses, and their families, as well as individuals with disabilities.Pearl offers a Competitive Compensation and Benefits package to include: Rate: $14 per hour Medical, Dental, Vision, and Life Insurance...

Overview: Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of...

TTEC Digital is seeking to hire a Senior Cisco UC Support Engineer for our Cisco Interaction Experience Managed Services practice.  The ideal candidate will reside in the Austin area, however, this is a remote telecommute role.   Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco UC solutions.   What you'll be doing: Provide support to enterprise level customers regarding advanced UC issues, leverage your knowledge and...

  THIS IS A FULLY REMOTE POSITION!   PAPPAS  is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: ·...

THIS IS A FULLY REMOTE POSITION! PAPPAS is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...

THIS IS A FULLY REMOTE POSITION! PAPPAS is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...

THIS IS A FULLY REMOTE POSITION! PAPPAS is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...

THIS IS A FULLY REMOTE POSITION!   PAPPAS is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: ·...

THIS IS A FULLY REMOTE POSITION! PAPPAS  is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...

THIS IS A FULLY REMOTE POSITION! PAPPAS is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals. About Sales Representative’s Position: As a Sales Representative, you will be the bridge between the company and the customer. You'll have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent...

TTEC is seeking an experienced Principal Recruiter to join our Enterprise Services talent acquisition team to support SaaS technology sales, and sales support roles for our Digital business segment. What you'll be doing:   The Principal Sales Recruiter will have a direct impact on the success of the Digital segment as it is at the forefront of bringing in revenue impacting talent. The recruiter initiates and manages candidate relationships through the recruitment process which includes research and search strategy development, candidate development, interviews, assessment, presentation, client management, and offer. Success includes tenacious candidate pursuit and efficient delivery while providing consultative high touch partnerships with your stakeholders. You will be responsible for: Partner with our Go To Market business stakeholders to understand hiring requirements and objectives. Create and execute multi-channel strategies to identify and source candidates...

Come join us at TTEC Digital as a Full Stack Software Engineer on the Custom Development team!  As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate Cisco's cutting edge multi-channel software products with customer CRM solutions and back end systems.  You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation. What you'll be doing: Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support. You will be involved in every phase of a project and will own your components from end to end. Collaborate with project team members to provide input to design specifications Develop Software according to the design specification agreed upon What skills you will bring:...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

TTEC Digital is seeking a Cisco UCCE Senior Escalation Engineer to join our Public Sector Managed Services Support team. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level client providing medium to advanced troubleshooting support services in Cisco CC solutions.   What you'll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues.  Ability to work in a delivery support environment that involves structured processes and timelines Experience with a disciplined...

TTEC Digital is hiring a Cisco UCCE Escalation Engineering Lead to work in our Cisco IX  Managed Services Support team,.  You will help deliver and drive our support of premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.  This is a remote, telecommute role based in the US. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of all UCCE components including Cisco UCCE Routers/Loggers, HDS, Cisco PGs, CUIC, Finesse, CVP applications, IP/IVR systems, Cisco Call Managers, and 3rd Party Application Integrations.   What skills and experience you will bring: 7 years configuring and supporting complex Cisco UCCE solutions with Cisco Unified Call Manager, Cisco UCCE (IPCC, CVP, and FINESSE) Strong...

TTEC's Insights Platform is a cloud-based customer data platform that provides brands with a 360° view of their customers' needs, behaviors, and preferences with the insights they need to deliver a great customer experience. The Senior Data Engineer will be responsible for development, implementation and delivery for new and ongoing client implementations of the Insights Platform. This will require an ongoing partnership with internal teams, such as business consulting, analytics, data science, and technology. Check out our website below to learn more about what we do and how we help our clients: https://www.ttec.com/ttec-digital Primary Responsibilities Manage and manipulate multiple large data sets, including:  defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions  Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports Acquire a strong...

Sr. Cloud Network Engineer ABOUT TTEC For more than 40 years, TTEC has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.  Our capabilities include Design: Customer Strategy Services Enable: Customer Technology Services Manage: Customer Management Services Grow: Customer Growth Services Position Summary Under limited direction, responsible for the engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).  Provides technical support to various...

TTEC is seeking a Conversational AI Engineer to join our Digital Transformation team. As part of our Digital Transformation Professional Services team, you will work on technical design, development and implementation of conversational applications including AI/Conversational BOTs for enterprise clients. The ideal candidate will be able to bring both business and technical perspective to projects and “connect the dots” for clients when delivering messaging solutions.   This is a telecommuting opportunity with limited travel requirements post-covid. What you'll be doing: Provide technical consulting to enterprise clients Develop, Test and Implement AI/Conversational BOTs Participate in design and requirement gathering sessions Participate in BOT Analysis and Tuning processes Assist in the design and creation of compelling proposals and develop demos Work on production support issues Develop multi-channel product integrations to deliver on customer needs/requirements....

TTEC is seeking a Salesforce Developer to join our TTEC Digital team. This role is a telecommuting opportunity with travel requirements up to 25% nationwide.  Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations,...