5 customer service jobs found in Nashville, TN

Description - SEEKING SPANISH SPEAKING CANDIDATE - About Agero Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers . You can learn more about the company at www.agero.com or read why we were voted by Forbes as one of the best places to work here ! About the Role Responds to inbound contacts via phone, chat, and SMS from existing and prospective customers. This position is the first line of contact and is responsible for leaving a customer with the very best impression of Electrify America. Delivering exceptional experiences and focusing on creating long term customers is a priority. Answers all basic and routine customer contacts and utilizes computer applications to provide professional service. Agents (soon to be you!) that excel in this role possess Empathy,...

About the Opportunity This key position will ensure the loyalty and satisfaction of current customers by assisting in all aspects of customer service, including entering orders, expediting when necessary, tracking order shipments with our vendors, resolving issues as well as involvement in other tasks within the order to cash stream from the inception of an order through cash collection. You will provide exceptional customer service while maintaining the integrity of Guy Brown. Key Responsibilities: You will receive and respond daily to customer inquiries; ask questions and probe to uncover needs and match solutions to those needs; effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty You will accurately and efficiently enter customer orders into the order management system to meet time-zone cut-offs and other departmental guidelines as determined to ensure customer satisfaction;...

Essential Functions Sell a variety of travel options including domestic air, international, negotiated and block space air. Qualifies calls and provides the best schedules and pricing for customers to enable first call resolution. Manage inbound and outbound participant calls. Create preliminary itineraries for all TCA enrollments. Handles airline schedule changes following each airlines guidelines. Resolves flights changes during world events, weather or airline strikes. Assist participants on our Emergency Line as needed to resolve situation. Promote additional services for custom air participants, hotel and upgrades. Education the participant on the benefits of our competitive upgrade offers. Match and fulfill customer needs; effective closing skills, solid judgment and understanding of company/airline policy. Make sound business decisions based on situational events with a strong focus on customer satisfaction, creating a culture of participants who are promoters of the Road...

Req ID: 210375 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Infrastructure Pre Sales Principal Architect - Remote (domestic U.S.) to join our team in Newark, New Jersey (US-NJ), United States (US). NTT DATA partners with customers to provide an enterprise more agile, intelligent and secure with our infrastructure services portfolio. Our comprehensive data center, cloud, network, security and workplace capabilities transform IT operations to better support business needs. We use best in class tools, technologies and methodologies to design, implement and deliver hybrid IT and multi-cloud infrastructure environments. With a programmatic approach to IT operations, our team of experts improve agility, application performance, and cost-efficiency using modern technologies like artificial...

Req ID: 193156 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Infrastructure Pre Sales Architect - Remote: Domestic U.S. to join our team in Herndon, Virginia (US-VA), United States (US). NTT DATA partners with customers to provide an enterprise more agile, intelligent and secure with our infrastructure services portfolio. Our comprehensive data center, cloud, network, security and workplace capabilities transform IT operations to better support business needs. We use best in class tools, technologies and methodologies to design, implement and deliver hybrid IT and multi-cloud infrastructure environments. With a programmatic approach to IT operations, our team of experts improve agility, application performance, and cost-efficiency using modern technologies like artificial intelligence,...