8 customer service representative jobs found in Austin, TX

Job DescriptionThis position is permanent work from home for any candidates in the CST time zones and includes a $1000 sign on bonus as well as an additional $2000 180 days after your start date The sign on and retention bonuses are not applicable to current internal employees of CVS or Aetna. Are you looking for flexible work at home and bilingual? Then we have a Bilingual Customer Service Representative opening for you This position is permanent work from home for any candidates in the CST time zone and includes a $1000 sign on bonus as well as an additional $2000 180 days after your start date The sign on and retention bonuses are not applicable to current internal employees of CVS or Aetna. (Bonuses are only applicable to specific positions, locations, and business groups. Applicable roles have the bonus language in the job posting.)We are currently recruiting top talent for our next class of Bilingual Customer Service Representatives (CSR) in our Medicare Customer Service...

**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.**ESSENTIAL RESPONSIBILITIES**+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.+ Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.+ Meet all production, quality, and adherence standards. Attends all required training classes.+ Elevate issues to next level of supervision, as appropriate.+ Maintain accurate records, including timekeeping records.+ Other duties as assigned or requested.**EDUCATION****Required**+ High...

If you are located within Denver OR Golden, CO , you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. If putting a smile on someones face puts one on yours, you belong on our team. Here at Optum and UnitedHealth Group , weve brought together teams of incredibly compassionate and absolutely positive people to help serve our members when they...

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you ll love today! Position Purpose: In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members. You will answer...

Job DescriptionAs a Rep II, Operations you will work closely with healthcare providers to process Prior Authorizations (PA) and drug benefit exception requests in a call center environment. In the Rep II, Operations role, you will play a meaningful role in ensuring member and client satisfaction. You will be performing all work in accordance with Medicare Part D guidelines. In this role, you would have flexibility to work any shift between 7:00am - 8:00pm (Monday - Friday) and1000a-200pm(Saturday).As a Rep II, Operations, you'll show a high level of attention to detail, verbal and written communications skills, and the ability to problem solve in this dynamic work environment. You'll be working various assignments that require demonstrated urgency and the ability to meet set timelines. You'll have the opportunity to project a professional business image through phone interactions as well as internal communication.Your responsibilities will include:- Working incoming cases via phone...

$1,000 Sign On Bonus For External Candidates You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Cantonese, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare...

Executive Assistant - REMOTEJob ID110537Posted22-Mar-2023Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrativeLocation(s)Remote - US - Remote - US - United States of America**JOB SUMMARY**The purpose of this position is to provide a wide range of business operations administrative and general support duties of a highly responsible and confidential nature to executive leadership.**ESSENTIAL DUTIES AND RESPONSIBILITIES**Drafts confidential correspondence, edit documents, take and transcribe minutes of meetings, and perform other administrative and secretarial duties.Creates, maintains, and/or updates databases. Extrapolates, analyzes, and presents data for management information reporting purposes.Serves as a liaison between executives, internal management, employees, clients, and visitors.Reviews incoming correspondence via paper or email, leads initiatives to determine appropriate action. Leads and monitors issues for appropriate follow up.Plans, coordinates, and...

This position will support TX Auto Claims Operations. Hours are M-F from 8:00am- 4:45pm CST. Position Summary: Under general supervision, investigates and processes moderate bodily injury claims, auto physical damage and property damage liability claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders. Essential Job Functions: Obtains information from involved parties to evaluate facts of loss, including law enforcement reports, witness interviews, and medical records, to determine liability. Reviews coverage and claims process with customers. Sets reserves, assigns material damage features for inspection, sets up initial rental, and may make referrals to SIU as needed. Researches and responds timely to customer inquiries and/or concerns throughout the life of a claim to ensure customer satisfaction and retention. Identify and escalate files with more significant indemnity exposure or attorney representation to supervisor for...