10 customer service representative jobs found in Boston, MA

Company Overview Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include: Paid holidays & competitive PTO that increases with tenure Full benefits package including healthcare, dental, vision, paid STD & life Casual everyday dress Access to an on-staff Medical Director for employees and their family members Work From Home Opportunities Unlimited opportunities for growth – success is in your own hands ABOUT YOU! You thrive in a fast-paced environment. You are curious and have an eye for detail. You strive to exceed expectations and to be successful. You are excited by the...

4Patriots, LLC , is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Phone Customer Advocate to join our team. The Customer Advocate’s Mission: is to treat customers as we would want to be treated. The Phone Customer Advocates are responsible for maintaining customer satisfaction through in-bound /out-bound phone calls, support tickets, forums and any other avenues of communication within the company. It is the Customer Advocates mission to help the company grow with exceptional customer satisfaction. By doing this, the Customer Advocates will find resolutions to problems and make the process easy for the customer while building the...

[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental & Vision / 401k / PTO - As a Customer Service Rep you'll: Handle inbound service calls; Drive customer satisfaction through voice, chat, and/or email communications; Navigate through multiple systems; Attend ongoing training and skill development...Hiring Fast >>

[Customer Support / Remote] - Massachusetts Residents Welcome / Competitive Pay / Available to work evenings and weekends - As a Customer Service Rep you'll: Respond to calls, emails, and live chats from customers in accordance with company policies and procedures; Handle and resolve all customer concerns by providing accurate information with empathy and grace; Provide customers with support about Minted products and promotions, as well as general order information; Provide assistance with processing orders and customizing designs; Document customer interactions thoroughly and accurately in the CRM, while following departmental policies...Hiring Fast >>

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental, and vision / 401k match / PTO - As a Customer Service Rep you'll: Answer customer inquiries via phone, email, and chat; Provide exceptional customer support; Utilize resources to find the best solutions for customer; Build lasting relationships with customers; Troubleshoot and resolve customer issues; Document customer interactions and issues; Adhere to company policies and procedures...Hiring Fast >>

The Team Forum Communications Company is a family owned media and technology company that has been bringing trustworthy, quality journalism and business solutions to the upper Midwest since 1878. Our headquarters is located in the heart of downtown Fargo with other FCC locations spread across MN, ND, SD and WI. If you are seeking a career where you can help to grow our company, interact with coworkers and know that your voice and opinion matter, you have come to the right place. The Role Our Customer Support team is adding a full-time remote Customer Success Representative to provide exceptional assistance to members regarding service inquiries and billing of memberships for our FCC sites and papers. In this role, a polite, pleasant and efficient manner while assisting members over the phone is crucial. This position will work Monday through Friday 8 a.m. to 5 p.m.  Additional responsibilities include:  Help to identify product improvement...

Job Description: Pay Range $20hr - $25hr Responsibilities: Collaborates as an integral member of the WTC-NPN case management interdisciplinary team through clear communication and resource coordination to meet the shared goal of creating and nurturing a caring environment, supporting a better quality of life for the Member and reducing health care costs for the Program. Assists RN Case Manager and Social Worker through contact with Members for assigned cases in scheduling appointments, arranging transportation, obtaining records, and documenting case management activities in case management software program. Assists RN Case Manager and Social Worker with follow-up actions to verify delivery of durable medical equipment or other supplies as ordered in the treatment plan for Member. Applies knowledge and experience in a healthcare environment as support to the case management team Notified case...

This is a remote position.   ARE YOU A SALES ORIENTED PROFESSIONAL THAT HELPS PEOPLE FIND THEIR PASSION? If you answered yes, then an Admissions Representative career with ECPI University maybe for you!   Transform your Career at ECPI University Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.    ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.   Benefits of Employment ECPI University provides comprehensive benefits, some of which are highlighted below: Tuition scholarship program available to employees and their...

**Company :** HM Health Solutions **Job Description :** **JOB SUMMARY** Execute a process to develop a security architecture that processes information of various levels of sensitivity. The security architecture must be compliant with existing enterprise technical security control requirements models. Produce gap analysis documentation to identify any gaps between specific technical security requirements and the architecture of the system and provide detailed technical recommendations on appropriate mitigation measures. Advise and consult clients responsible for the architecture, design, implementation, and deployment of technical security controls on appropriate application of existing security services to solve their problems or enable new business opportunities. Research and evaluate new security technologies to be used as point solutions to gaps where the project is unable to take advantage of or needing greater functionality than reusable enterprise security...