40 customer service representative jobs found in New York, NY

We are diligently searching for dynamic Customer Service Representatives to establish an instant rapport with customers and provide a premium experience to every customer on every call. As a Customer Service Representative, you will answer inbound phone calls for some of America's most trusted top brands and Fortune 500 companies, assist customers with account information, specific content, or account authorization in regards to the customer accounts, resolve customer issues, complete and handle all customer related inquiries. Certification training is instructor-led and you must be able attend training in its entirety once the training course has been selected. Requirements Must be able to pass a background check and drug screening Must have a minimum of 1-2 years of customer service and/or call center experience Must be able to work 15-20 hours a week (some clients have weekend requirements). A quiet distraction free work environment. Must have a quiet...

[Call Center / Remote] - Anywhere in U.S. / Up to $46,420 per year / Medical, dental, and vision / 401k match / PTO / Equipment provided / Paid training - As a Customer Service Representative you'll: Manage inbound calls from consumers to resolve product and technical support issues; Negotiate solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen; Achieve daily metrics in call quality, call management, and productivity standards; Record consumer demographics, product information, and troubleshooting efforts...Hiring Fast >>

Customer Service Representative FLEXIBLE CAREER IN CUSTOMER SERVICE About Viking Since 1980 we've been protecting homes & businesses from unwanted pests. We hire trustworthy and customer service focused people who are proud to be in the dynamic and sophisticated pest control business. If You Are.... A person who has previous Call Center experience, loves making people happy and delivering phenomenal customer service, Viking Pest has an exciting opportunity for you! Your Role: Senior Customer Service Representative Your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers providing the highest quality customer service. You'll be responsible for answering inbound customer inquiries via telephone, email and Chat with the aim of making each customer feel like the most important one of the day. You'll provide friendly, knowledgeable, and prompt customer support regarding scheduling, service, billing, and other...

Job DescriptionMeritain Health's Call Center has multiple openings for Customer Service Representatives to support our Amherst, NY office. This is a work from home position in the state of NY.-This position handles customer service inquiries and problems via telephone, internet or written correspondence. -Customer inquiries are of basic and routine nature.-Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors.-Triages resulting rework to appropriate staff. -Documents and tracks contacts with members, providers and plan sponsors. -The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. -Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. -Taking accountability to fully understand the member's needs by building a...

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive base pay + bonus / Medical, dental, and vision / 401k + company match / PTO - As a Customer Service Rep you'll: Answer incoming customer service tickets, calls, and emails and process their technical support, refund and/or cancellation requests; Identify, research, and resolve customer issues using the computer system; Recognize and provide timely feedback to the team lead regarding trends in customer calls and concerns; Recommend process improvements; Provide assistance/mentoring to other Customer Service Representatives as needed...Hiring Fast >>

(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are looking for anindividual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate?...

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today! Job Requirements: Professionally handle a high volume of incoming calls Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable...

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company paid Medical, Dental & Vision / 401k - As a Customer Service Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions; Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience...Hiring Fast >>

[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Assure the accurate and timely handling of client and member calls with total follow through; Provide excellent customer service; Answer client and provider questions including, but not limited to claims payment, status and coverage information; Maintain accurate and complete call documentation; Provide backup to the claims processing area by assisting with reports and workflow queues as assigned; Work on special projects when needed...Hiring Fast >>

[Administrative Assistant / Remote] - Anywhere in U.S. / Up to $65K per year - As an Administrative Customer Service Rep you'll: Respond to emails and phone calls; Schedule meetings; Book travel and accommodations; Manage a contact list; Prepare customer spreadsheets and keep online records; Organize managers' calendars; Perform market research; Create presentations, as assigned; Address employees' administrative queries; Provide customer service as first point of contact...Hiring Fast >>

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>

[Call Center / Fully Remote] - Anywhere in U.S. / Up to $70K per year - As a Customer Service Rep you'll: Manage large amounts of incoming phone calls; Generate sales leads; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and complete information by using the right methods/tools; Meet personal/customer service team sales targets and call handling quotas; Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution; Keep records of customer interactions, process customer accounts and file documents...Hiring Fast >>

[Customer Support / Remote] - Anywhere in U.S. / Competitive compensation / Comprehensive health benefits / 401k match - As a Customer Service Rep you'll: Respond to customer questions in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Follow up with customers to ensure their questions and issues are resolved; Share feature requests and effective workarounds with team members...Hiring Fast >>

Are you a customer service agent looking to supplement your current income? Then we have what you want. We're looking for folks in the Customer Service Agent industry who want to earn extra income working from home. Job Requirements Apply at: Here's what you need to get started: You'll need a laptop OR PC/MAC OR Smart device Stable internet connection At least 5 to 10 hours weekly availability Willingness to follow directions to the T Desire to follow through Here's what you'd be doing to make extra money from home Giving your feedback on Fortune 500 companies Sending emails, reviewing products, writing reviews Using your Customer Service skills as needed Apply at: This is an entry-level gig, no experience is required, but we do train so you'll learn what's required to start making money. Apply at:

[Call Center / Fully Remote] - Anywhere in U.S. / Up to $18 per hour + bonuses / Health, dental, vision, and life / PTO / 401k match / Equipment provided - As a Customer Service Rep you'll: Handle inbound calls and facilitate outbound calls from/to patients inquiring about their home delivery benefit; Explain the advantages of home delivery prescription services (mail order); Accurately complete and document patient interactions and transactions in company databases; Advocate for the member patient by placing phone calls, fax or other means to physician's office to obtain prescriptions and forward to pharmacy for fulfillment...Hiring Fast >>

[Customer Support / Remote] - Anywhere in U.S. / Up to $15 per hour + bonuses - As a Customer Service Rep you'll: Respond positively to customer calls, emails, and other direct contacts in a timely manner; Communicate clearly, both written and in speech, to both internal and external customers; Resolve all concerns in the best interest of both the customer and the company; Determine customers' needs and expectations to recommend specific products and solutions; Use multiple CRM's at once to assist the customer...Hiring Fast >>

[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Assure the accurate and timely handling of client and member calls with total follow through; Provide excellent customer service; Answer client and provider questions including, but not limited to claims payment, status and coverage information; Maintain accurate and complete call documentation; Provide backup to the claims processing area by assisting with reports and workflow queues as assigned; Work on special projects when needed...Hiring Fast >>

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company paid Medical, Dental & Vision / 401k - As a Customer Service Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions; Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience...Hiring Fast >>

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>