32 customer service representative jobs found in Philadelphia, PA

[Call Center / Remote] - Anywhere in U.S. / Up to $46,420 per year / Medical, dental, and vision / 401k match / PTO / Equipment provided / Paid training - As a Customer Service Representative you'll: Manage inbound calls from consumers to resolve product and technical support issues; Negotiate solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen; Achieve daily metrics in call quality, call management, and productivity standards; Record consumer demographics, product information, and troubleshooting efforts...Hiring Fast >>

Engage others by being a good listener with a solid capacity for empathy. Possess excellent communication skills and the ability to convey passion and enthusiasm. Possess superior ingenuity, judgment and problem solving skills. Partner/work with team Customer Service, Representative, Customer, Retail, Staffing, City, Health

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive base pay + bonus / Medical, dental, and vision / 401k + company match / PTO - As a Customer Service Rep you'll: Answer incoming customer service tickets, calls, and emails and process their technical support, refund and/or cancellation requests; Identify, research, and resolve customer issues using the computer system; Recognize and provide timely feedback to the team lead regarding trends in customer calls and concerns; Recommend process improvements; Provide assistance/mentoring to other Customer Service Representatives as needed...Hiring Fast >>

Job DescriptionThis position is permanent work from home for any candidates in the EST and CST time zones and includes a $1000 sign on bonus as well as an additional $2000 180 days after your start date The sign on and retention bonuses are not applicable to current internal employees of CVS or Aetna. (Bonuses are only applicable to specific positions, locations, and business groups. Applicable roles have the bonus language in the job posting.)$1,000 sign on bonus PLUS a $2,000 bonus after 180 days of trainingAetna Medicare Customer Service delivers innovative, proactive and compassionate service that exceeds our member's expectations. We are the knowledgeable, trusted, advocates for our members. The key to our success is our people. Customer Service Representatives answer inquiries from our Medicare Advantage members via inbound calls, internet inquiries, and written correspondence. CSRs must be able to deal compassionately with Medicare beneficiaries on a one-on-one basis and...

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / 401k match / Paid Training - As a Customer Service Rep you'll: Answer inbound calls, which can average typically anywhere from 60-90 calls per day, call backs and email correspondence from internal and external stakeholders, addressing customer service inquiries and concerns; Build rapport with and educate customers about their retirement plan while researching multiple systems, databases, platforms and software; Meet and/or exceed all established key performance goals including call metrics and quality; Identify and recommend process improvements and organizational initiatives...Hiring Fast >>

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary + benefits / PTO - As an Administrative Customer Service Rep you'll: Intake new cases and review/verify information and requests; Draft cases by entering information into the Dane Street system, AccessDS; Work with client on any information missing pertinent to processing claim; Sort, organize and create medical document listing; Monitor, process and track cases to ensure deadlines are met; Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements...Hiring Fast >>

[Administrative Assistant / Remote] - Anywhere in U.S. / Up to $65K per year - As an Administrative Customer Service Rep you'll: Respond to emails and phone calls; Schedule meetings; Book travel and accommodations; Manage a contact list; Prepare customer spreadsheets and keep online records; Organize managers' calendars; Perform market research; Create presentations, as assigned; Address employees' administrative queries; Provide customer service as first point of contact...Hiring Fast >>

[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Assure the accurate and timely handling of client and member calls with total follow through; Provide excellent customer service; Answer client and provider questions including, but not limited to claims payment, status and coverage information; Maintain accurate and complete call documentation; Provide backup to the claims processing area by assisting with reports and workflow queues as assigned; Work on special projects when needed...Hiring Fast >>

[Customer Support / Remote] - Anywhere in U.S. / Competitive compensation / Comprehensive health benefits / 401k match - As a Customer Service Rep you'll: Respond to customer questions in a timely and accurate way, via phone, email or chat; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Follow up with customers to ensure their questions and issues are resolved; Share feature requests and effective workarounds with team members...Hiring Fast >>

PMA Companies has a variety of positions available at our Customer Service Center (CSC). Our CSC is key to PMA's service proposition. It's comprised of professionals that provide support in the areas of medical bill handling, customer service, underwriting support, insurance processing and more. Our staff know firsthand PMA's systems and processes and focus on delivering superior customer service. Our culture is one of accountability, teamwork, and performance. Interested in joining our team? PMA is seeking candidates for the following positions: Customer Service Representative Loss Intake Representative Insurance Processor Medical Bill Reviewer/Specialist Data Entry Operator Many of PMA's positions with the CSC allow for a remote, hybrid or in office work, depending on the role. Regardless of your work arrangement, you'll have the support you need from our leadership team and the opportunity to work with dedicated professionals who are committed to providing...

If you are located within a commutable distance to our office locations at 1808 West Beltline Highway, Madison, WI 53713 OR 777 Northwest 63rd Street, Oklahoma City, OK 73116, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The  Associate Collections Representative  is responsible for insurance balances. Works daily with...

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere.    As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.   We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.(sm)  The Nurse Care Manager (NCM), is an integral part of the Interdisciplinary care team (IDT), and is responsible for the overall care management process for high acuity engaged patients. The NCM has oversight for developing, managing, and coordinating...

At TTEC, we're all about the Human Experience. Elevated. As a Business-to-Business Sales Representative working remotely, you'll be a part of creating and delivering amazing client experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States. What You'll be Doing Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll work effectively to service, enhance and build relationships with current and future clients. Focused on achieving revenue quotas, you'll provide professional service & sales for Fortune and Enterprise level accounts. Whether it's getting answers for customers quickly, consulting on products & services with compassion or resolving their issues with a smile, you'll be the difference between their customer...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.  Jobs in this function provide coding and coding auditing services directly to providers. This includes the analysis and translation of medical and clinical diagnoses, procedures, injuries, or illnesses into designated numerical codes. Manages daily vendor coding production to ensure deliverables are met Impact of work is most often at the local level If you are able to work in...

Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm) Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health...

Careers at Landmark, p art of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm) Do you want to make a difference in healthcare? Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community.  Our medical group provides home-based medical care to...

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The  Associate Collections Representative  is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover...

If you are located within commutable distance to Harrisburg, PA, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Do you want to make a difference in healthcare?  Landmark Health  was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home - based medical care to chronically ill patients, many of whom are ill - equipped to navigate our overwhelming healthcare system.  Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee - for - service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect,...

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life’s best work.SM The Patient Account...

At TTEC, we're all about the Human Experience. Elevated. As a Sales Representative working remotely , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available . Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you'll also identify and capitalize on all other sales...