Sep 25, 2023
Category Customer Service Location Tampa, Florida Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode On-site Customer Care Representative I - Remote Work Available | Tampa, FL Training Schedule: Monday-Friday 8:30 am-5:30 pm ET; Onsite in Tampa, FL (must be able to train onsite for the first 10 weeks) Work Schedule: 40 hours per week, shift will be between the hours of 9:00 am - 9:00 pm ET with rotating weekends every 3 weeks; remote position after successful training completion Anticipated Start Date: October 30 Handle all inbound customer inquiries and place outbound calls to clients in accordance with call log procedures and policies. * Handle all customer inquiries regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service. * Report laboratory results to clients and patients using established protocols. * Document reporting or call...
Quest Diagnostic
Remote * (Tampa, FL, USA)