May 31, 2023
Job TitlePatient Account Analyst II - CBO Customer Service - RemoteCategoryOffice / Administrative / ClericalOrganizational UnitProMedica -> ProMedica System -> CBO Customer Service (8965)LocationToledo, OH 43604-1516 US (Primary)Job DescriptionBasic Purpose:The Single Billing Office project specialist supports the department's function of patient billing and collections by performing a variety of analytical duties. This includes workflows for special billing scenarios and exceptions, requiring research into patient accounts. Also serves as an ambassador for patients who are calling in with inquiries regarding their physician or hospital billing statement. They are expected to consistently uphold the ProMedica standards of providing excellent customer service.Primary Duties:Review, analyze and resolve patient account issues related to legal, bankruptcy, probate, pro bono and a variety of other scenarios.Verifies that accurate demographic and payor status information is...
Promedica
Remote * (Toledo, OH, USA)