19 engineering jobs found in Boise, ID

TTEC Digital is seeking a Network Engineering Architect to join our Cisco Interactions Experience team.   This is a remote, telecommute role located in the US. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  The ideal candidate will leverage their design, architecture, implementation, support and administration experience to improve and expand our cloud based solution.   This is an excellent career opportunity for individuals with a network focused architecture background who would like to step into collaboration solutions in a hosted environment. What you'll bring to us: Design and...

TTEC Digital Data and AI practice is seeking an energetic and experienced senior professional to lead our Big Data/ML engineering team. The Director, Big Data/ML Engineering role is a highly visible and strategic position. Successful candidates are hands-on, process-oriented, and have outstanding analytical skills in developing tactical and strategic solutions. The ideal candidate is a subject matter expert in big data technologies and is also passionate about leading and mentoring a great group of engineers. We're looking for someone who welcomes challenges and is hyper-focused on delivering exceptional results to our clients while creating a rewarding team environment. Responsibilities: Be a key leader and mentor in the areas of advanced data techniques, including data modeling, data ingestion, data integration, data visualization, data governance, statistical methods, and implementation in cloud-based, traditional and hybrid architectures Develop a compelling vision for...

TTEC Digital is hiring a Cisco UCCE Escalation Engineering Lead to work in our Cisco IX  Managed Services Support team,.  You will help deliver and drive our support of premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.  This is a remote, telecommute role based in the US. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of all UCCE components including Cisco UCCE Routers/Loggers, HDS, Cisco PGs, CUIC, Finesse, CVP applications, IP/IVR systems, Cisco Call Managers, and 3rd Party Application Integrations.   What skills and experience you will bring: 7 years configuring and supporting complex Cisco UCCE solutions with Cisco Unified Call Manager, Cisco UCCE (IPCC, CVP, and FINESSE) Strong...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Engagement Lead to join the mission of transforming customer experience and bringing humanity to business. This position will be helping clients achieve business transformation through process innovation. What you'll be doing: The  Lead System Architect  provides architecture and design services to clients and ensures delivered solutions meet and perform to technical and functional specifications. What skills you'll bring 10 years of experience with Pega solutions Hands on experience working as the Pega Lead System Architect for Pega Development project. Pega LSA certification preferred Experience leading skills for 10 to 15 members team Sound Pega Architecture Knowledge Experience in Design and class structure Experience on Activities, Flows Screen Flow, Tab Flow, Adding decision, sub flows & integration to Flow UIs rules, HarnessSections Portals...

Company Background/Culture   A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery...

A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery infrastructure. The segment designs,...

Pricing Consultant - Remote TTEC  is seeking an experienced Government Pricing Consultant to join our Enterprise Services team. This is a remote work opportunity.  Our Pricing team brings significant value and contribution to our company through… Computing new prices and pricing changes for our new and existing clients across all segments. Not only does the Pricing team compute price points, but we are the gatekeepers for safeguarding the company's revenue and profitability. Our Pricing team is also at the forefront of keeping our company competitive in the market by staying up to date on new market developments and finding new and creative ways to price and demonstrate our overall value. What you'll be doing:   This senior-level position is responsible for reviewing and coordinating pricing for new and existing Government clients within all of TTEC's segments. The primary focus is advising Operational, Sales, and Financial leadership on details related to BPO pricing...

TTEC, formerly TeleTech, is seeking an individual with a strong cloud background to join our Enterprise Architecture team. Why choose TTEC, formerly TeleTech, to enhance and broaden your career?  TTEC offers a fast-paced experience to a broad spectrum of information technology.  We are passionate about providing the right solution for our client's business problems through driving customer experience outcomes with our enhanced technical capabilities.  We need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Enterprise Architecture team, you will be part of a team of highly-skilled technical personnel responsible for the technical leadership and end-to-end architectural roadmap/strategy/design for all TTEC technology solutions. As the Enterprise Architect, focusing on Platform and Systems Architecture, you'll be responsible for the architecture approach and philosophies in a hybrid multi-cloud environment for the TTEC global...

Enterprise Architect TTEC, formerly TeleTech, is seeking an individual with a strong platform and systems background to join our Enterprise Architecture team. Why choose TTEC, formerly TeleTech, to enhance and broaden your career?  TTEC offers a fast-paced experience to a broad spectrum of information technology.  We are passionate about providing the right solution for our client's business problems through driving customer experience outcomes with our enhanced technical capabilities.  We need your talent to help us in our exciting journey to success!   What you'll be doing:   As part of our Enterprise Architecture team, you will be part of a team of highly-skilled technical personnel responsible for the technical leadership and end-to-end architectural roadmap/strategy/design for all TTEC technology solutions. As the Enterprise Architect, focusing on Platform and Systems Architecture, you'll be responsible for the architecture of compute infrastructure, storage systems...

We are looking for an experienced Senior Technical Recruiter to join our Talent Acquisition Enterprise Services team.  Our team brings significant value and contribution to TTEC by differentiating our brand within the community and strengthening the company through the addition of Talented and passionate people.  What you'll be doing Looking for an opportunity to make an impact on a global organization by recruiting great people for a growing business segment projected to double in size within the next few years? You'll be managing the full-cycle recruitment primarily for Digital Technology and Consulting roles but may also be asked to support other functions as needed. You'll be responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.  Ready to play the role of brand ambassador? You'll actively search for the brightest...

Come join us at TTEC Digital as a Full Stack Software Engineer on the Custom Development team!  As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate Cisco's cutting edge multi-channel software products with customer CRM solutions and back end systems.  You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation. What you'll be doing: Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support. You will be involved in every phase of a project and will own your components from end to end. Collaborate with project team members to provide input to design specifications Develop Software according to the design specification agreed upon What skills you will bring:...

Systems Software Principal Engineer Required skills 3 years broad experience designing, developing, and optimizing automated CI/CD structures using Ansible, Terraform, Kubernetes, Docker, and/or Jenkins (Ansible and Terraform highly preferred) 3 years designing processes, pipelines, and infrastructure for hybrid multi-cloud environments 3 years experience implementing and supporting solutions in Azure and Google Cloud Platform (AWS or OCI a plus). 3 experience designing and implementing cloud solutions using IAC, IAAS, and PAAS Demonstrable expertise in one or more of the following technical domains: compute, storage, networking, security Experience installing, configuring, and monitoring Windows and CentOS/RHEL systems What You Need for this Position Solid understanding of cloud principles across DevSecOps and cloud FinOps Sample of original, operable production Terraform code (will be vetted for origin, function, and efficiency) Strong automation mindset and...

TTEC's Insights Platform is a cloud-based customer data platform that provides brands with a 360° view of their customers' needs, behaviors, and preferences with the insights they need to deliver a great customer experience. The Senior Data Engineer will be responsible for development, implementation and delivery for new and ongoing client implementations of the Insights Platform. This will require an ongoing partnership with internal teams, such as business consulting, analytics, data science, and technology. Check out our website below to learn more about what we do and how we help our clients: https://www.ttec.com/ttec-digital Primary Responsibilities Manage and manipulate multiple large data sets, including:  defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions  Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports Acquire a strong...

TTEC Digital is seeking a Cisco UCCE Senior Escalation Engineer to join our Public Sector Managed Services Support team. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level client providing medium to advanced troubleshooting support services in Cisco CC solutions.   What you'll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues.  Ability to work in a delivery support environment that involves structured processes and timelines Experience with a disciplined...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

TTEC is seeking a Conversational AI Engineer to join our Digital Transformation team. As part of our Digital Transformation Professional Services team, you will work on technical design, development and implementation of conversational applications including AI/Conversational BOTs for enterprise clients. The ideal candidate will be able to bring both business and technical perspective to projects and “connect the dots” for clients when delivering messaging solutions.   This is a telecommuting opportunity with limited travel requirements post-covid. What you'll be doing: Provide technical consulting to enterprise clients Develop, Test and Implement AI/Conversational BOTs Participate in design and requirement gathering sessions Participate in BOT Analysis and Tuning processes Assist in the design and creation of compelling proposals and develop demos Work on production support issues Develop multi-channel product integrations to deliver on customer needs/requirements....

Sr. Cloud Network Engineer ABOUT TTEC For more than 40 years, TTEC has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.  Our capabilities include Design: Customer Strategy Services Enable: Customer Technology Services Manage: Customer Management Services Grow: Customer Growth Services Position Summary Under limited direction, responsible for the engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).  Provides technical support to various...

TTEC is seeking a Salesforce Developer to join our TTEC Digital team. This role is a telecommuting opportunity with travel requirements up to 25% nationwide.  Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations,...