33 engineering jobs found in Cleveland, OH

TTEC Digital is hiring a Cisco UCCE Escalation Engineering Lead to work in our Cisco IX  Managed Services Support team,.  You will help deliver and drive our support of premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.  This is a remote, telecommute role based in the US. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco UCCE solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of all UCCE components including Cisco UCCE Routers/Loggers, HDS, Cisco PGs, CUIC, Finesse, CVP applications, IP/IVR systems, Cisco Call Managers, and 3rd Party Application Integrations.   What skills and experience you will bring: 7 years configuring and supporting complex Cisco UCCE solutions with Cisco Unified Call Manager, Cisco UCCE (IPCC, CVP, and FINESSE) Strong...

Location: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or offsites. Your hiring manager can share more about this role s hybrid or remote designation. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join Our Team... GoDaddy's MarTech organization is looking for a Senior Software Engineer to join our Data and Personalization team. We are responsible for...

Plumbing Designer (Remote / Work-From-Home) A large, global engineering consulting company has an immediate need for a Remote / Work-From-Home Plumbing Designer supporting their Ohio office. The Plumbing Designer Responsibilities Include: * Overall, responsible for mechanical plumbing and piping design, drafting, drawing, and documentation for a variety of industrial, biopharmaceutical, laboratory, or healthcare facilities * Layout, specify, and size gravity waste and vent systems, storm drainage, process waste and vent systems, modeling of sloped pipe, drawing annotation, etc. * Collaborate, communicate, and coordinate with leads, engineering, and customers to produce accurate, high-quality designs within specification, budget, and schedule * Identify and resolve conflicts between Revit and other CAD tools QUALIFICATIONS, EDUCATION and EXPERIENCE * A.S. Degree/Diploma or Vocational-Technical School or Equivalent Experience * Working knowledge and proficiency with Revit...

Come join us at TTEC Digital as a Full Stack Software Engineer on the Custom Development team!  As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate Cisco's cutting edge multi-channel software products with customer CRM solutions and back end systems.  You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation. What you'll be doing: Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support. You will be involved in every phase of a project and will own your components from end to end. Collaborate with project team members to provide input to design specifications Develop Software according to the design specification agreed upon What skills you will bring:...

Executive Director, Enterprise & Cloud Architecture TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Enterprise & Cloud Architecture Leader to join the mission of transforming customer experience and bringing humanity to business.  Ready to inspire and grow an architecture competency within TTEC? This leader will develop the technological blueprint that will carry the firm forward for years and as a result, is key to TTEC's ability to remain a dominant leader in the customer experience domain. What you'll be doing The Executive Director of Enterprise & Cloud Architecture is responsible for creating and leading TTEC's global technology strategy and design. In line with our multi-year roadmap, you will be a transformation agent modernizing a large global footprint into a cloud model effectively enabling cloud-native business solutions. This role will manage a team of architects, manage budgets, and partner with...

VoiceFoundry, a TTEC Digital LLC company, is seeking an AWS Software Engineer to join our team.  This is a remote role based in the US.    Why choose VoiceFoundry to enhance and broaden your career?  We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.  Whether you're the Engineer, Architect, Project Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: As the backbone of our delivery teams, Senior AWS Developers build and deploy VoiceFoundry's designed solution for our clients.  Senior AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are...

TTEC Digital is seeking a Cisco UCCE Senior Escalation Engineer to join our Public Sector Managed Services Support team. Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level client providing medium to advanced troubleshooting support services in Cisco CC solutions.   What you'll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues.  Ability to work in a delivery support environment that involves structured processes and timelines Experience with a disciplined...

Systems Software Principal Engineer Required skills 3 years broad experience designing, developing, and optimizing automated CI/CD structures using Ansible, Terraform, Kubernetes, Docker, and/or Jenkins (Ansible and Terraform highly preferred) 3 years designing processes, pipelines, and infrastructure for hybrid multi-cloud environments 3 years experience implementing and supporting solutions in Azure and Google Cloud Platform (AWS or OCI a plus). 3 experience designing and implementing cloud solutions using IAC, IAAS, and PAAS Demonstrable expertise in one or more of the following technical domains: compute, storage, networking, security Experience installing, configuring, and monitoring Windows and CentOS/RHEL systems What You Need for this Position Solid understanding of cloud principles across DevSecOps and cloud FinOps Sample of original, operable production Terraform code (will be vetted for origin, function, and efficiency) Strong automation mindset and...

TTEC Digital is seeking to hire a Senior Cisco UC Support Engineer for our Cisco Interaction Experience Managed Services practice.  The ideal candidate will reside in the Austin area, however, this is a remote telecommute role.   Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing:  As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco UC solutions.   What you'll be doing: Provide support to enterprise level customers regarding advanced UC issues, leverage your knowledge and...

Position Details In the midst of a very large project that will last a few years Linux shop About 99 hundred modules and they are growing due to this project Project Details: In support of one of their revenue generating projects September 1986, STN was released, runs on the Mainframe. Recently introduced a non-mainframe interface to that project. (STN-next) Has a web interface that goes in and uses the messenger application. Migrating additional messenger contact to clients data center. Expanding the files here in Columbus. To do that they have to edit certain screens and modules to make them adapt into their Mainframe code. FDT, file design table. All the data elements and search terns are contained within this BAL module. When they set things up it can take a few months. Only has a couple people on his team to do this and they have over 50 files that need to be migrated. Both individuals they have are very senior. Recently had an individual retire with this skillset....

TTEC's Insights Platform is a cloud-based customer data platform that provides brands with a 360° view of their customers' needs, behaviors, and preferences with the insights they need to deliver a great customer experience. The Senior Data Engineer will be responsible for development, implementation and delivery for new and ongoing client implementations of the Insights Platform. This will require an ongoing partnership with internal teams, such as business consulting, analytics, data science, and technology. Check out our website below to learn more about what we do and how we help our clients: https://www.ttec.com/ttec-digital Primary Responsibilities Manage and manipulate multiple large data sets, including:  defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions  Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports Acquire a strong...

Fast growth, high paying manufacturing firm actively seeking hybrid remote Lead Tax Analyst! This Jobot Job is hosted by: Garrett Rice-Earl Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $115,000 per year A bit about us: We are a leading engineering and manufacturing firm that is responsible for producing some of the best known brands in the material handling industry. With offices throughout the country and overseas, we pride ourselves on the ability to improve customer experiences and products through a variety of innovative and efficient machinery solutions. We are looking to bring on an experienced accounting professional to step into a high profile role as our Lead Tax Analyst at our HQ in Cleveland, Ohio. The position will follow a hybrid remote schedule and allow for 2 work-from-home days per week! Why join us? Competitive compensation Generous benefits package with excellent health insurance...

A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery infrastructure. The segment designs,...

TTEC is seeking a Salesforce Developer to join our TTEC Digital team. This role is a telecommuting opportunity with travel requirements up to 25% nationwide.  Why choose TTEC to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!  What you'll be doing: The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations,...

Company Background/Culture   A pioneer in customer experience, engagement, and growth solutions, TTEC designs, implements, and delivers transformative customer experiences for many of the world's most iconic and disruptive brands. With more than 35 years of experience, TTEC orchestrates millions of customer interactions every day all around the world. Our 60,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer focused values that guide relationships with clients, their customers and each other. TTEC's Digital business segment provides customer experience (CX) technology services and platforms to support its clients' customer interaction delivery...

TTEC is seeking a Conversational AI Engineer to join our Digital Transformation team. As part of our Digital Transformation Professional Services team, you will work on technical design, development and implementation of conversational applications including AI/Conversational BOTs for enterprise clients. The ideal candidate will be able to bring both business and technical perspective to projects and “connect the dots” for clients when delivering messaging solutions.   This is a telecommuting opportunity with limited travel requirements post-covid. What you'll be doing: Provide technical consulting to enterprise clients Develop, Test and Implement AI/Conversational BOTs Participate in design and requirement gathering sessions Participate in BOT Analysis and Tuning processes Assist in the design and creation of compelling proposals and develop demos Work on production support issues Develop multi-channel product integrations to deliver on customer needs/requirements....

Sr. Cloud Network Engineer ABOUT TTEC For more than 40 years, TTEC has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.  Our capabilities include Design: Customer Strategy Services Enable: Customer Technology Services Manage: Customer Management Services Grow: Customer Growth Services Position Summary Under limited direction, responsible for the engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN).  Provides technical support to various...

We are looking for an experienced Senior Technical Recruiter to join our Talent Acquisition Enterprise Services team.  Our team brings significant value and contribution to TTEC by differentiating our brand within the community and strengthening the company through the addition of Talented and passionate people.  What you'll be doing Looking for an opportunity to make an impact on a global organization by recruiting great people for a growing business segment projected to double in size within the next few years? You'll be managing the full-cycle recruitment primarily for Digital Technology and Consulting roles but may also be asked to support other functions as needed. You'll be responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.  Ready to play the role of brand ambassador? You'll actively search for the brightest...

Lincoln Electric is the world leader in the design, development and manufacture of the highest quality suggest using our boiler plate description language: arc welding products, automated joining assembly and cutting systems, and has a global leading position in brazing and soldering alloys. With over 125 of innovation and service excellence, we are committed to employing talent that will support our strategy to foster innovation, drive growth and provide a first class experience for our customers. Lincoln Electric, where we don't use this phrase of marketing ourselves - we use our purpose statement: ' we operate to a higher standard to build a better world. Req. ID:  20914   PURPOSE: Develop customer facing software applications that run on Windows and Azure Cloud.  The applications under development focus on industrial IoT solutions, Machine Learning solutions to analyze and optimize welding operations, and visual workflow solutions that control semi-automatic...

Job Summary: The Software Engineer Lead Consultant architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs. Key Responsibilities: Participate in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the product manager Leads and participates in daily site, cross-site, and product team standups Leads and participates in retrospectives; demonstrating and encouraging each participant to provide feedback with empathy Partners in collaboration and strategy alignment across product portfolios (cross-product) in partnership with product...