Feb 05, 2023
The Sr. Enterprise Infrastructure Architect will drive the efforts to align technology and business strategy, leverage technology investments, and optimize end to end business processes associated with technology. Through these efforts, the Architect will improve the competitive position of TeleTech businesses through technology enabled processes. This Executive Director level role reports to the VP, Global Infrastructure & Operations. Role Responsibilities: Defines industry leading designs in the areas of infrastructure technologies in the areas of: VoIP and SIP architectures, ACD architectures, virtualization, VDI, LAN/WAN, Security, Storage, public and private cloud, mobility solutions, & security platforms. Design large scale cloud based infrastructures Design effective IT Service Delivery Models that incorporate new technologies and services into day to day operations and support that ensures a world-class service experience for our clients. Support internal...
TTEC
Salt Lake City, UT, USA