Feb 03, 2023
The Connection team has an awesome opportunity through our Technical Staffing division for an Entry Level Help Desk Analyst in Jacksonville, FL or Lake Forest, IL . This is a direct hire opportunity with our client in the distribution industry. This position is remote and responsible for technical support, procedural advice via the telephone or work submitted via the web. Qualified candidates will be able to provide IT assistance to troubleshoot/handle support calls regarding Desktops, Laptops, Printers, Phones, Mobile Devices, E-Mail, Password Resets, Supplier Connect, etc.
This is a direct hire position. 3 weeks PTO first year. 80% hands on and 20% administration, Windows and ServiceNow environment.
Job Duties:
Provides end user software troubleshooting and support
Installs; configures and upgrades computer hardware/software
Responds to reported inputs including, phone, web, email, system generated messages, monitoring...
PC Connection, Inc.
Atlanta, GA, USA