23 ft customer support specialist jobs found

[Customer Service / Retail Sales / Fully Remote] - Anywhere in U.S. / $19 per hour - As a Customer Support Specialist you'll: Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media; Provide Customers with critical service and product information, ensuring customer satisfaction; Utilize a variety of software programs to resolve customer inquiries; Work with external shipping contractors to assist customers with both domestic and international issues...Hiring Fast >>

[Customer Service / Retail Sales / Fully Remote] - Anywhere in U.S. / $19 per hour - As a Customer Support Specialist you'll: Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media; Provide Customers with critical service and product information, ensuring customer satisfaction; Utilize a variety of software programs to resolve customer inquiries; Work with external shipping contractors to assist customers with both domestic and international issues...Hiring Fast >>

[Customer Service / Retail Sales / Fully Remote] - Anywhere in U.S. / $19 per hour - As a Customer Support Specialist you'll: Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media; Provide Customers with critical service and product information, ensuring customer satisfaction; Utilize a variety of software programs to resolve customer inquiries; Work with external shipping contractors to assist customers with both domestic and international issues...Hiring Fast >>

[Customer Service / Retail Sales / Fully Remote] - Anywhere in U.S. / $19 per hour - As a Customer Support Specialist you'll: Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media; Provide Customers with critical service and product information, ensuring customer satisfaction; Utilize a variety of software programs to resolve customer inquiries; Work with external shipping contractors to assist customers with both domestic and international issues...Hiring Fast >>

[Customer Service / Retail Sales / Fully Remote] - Anywhere in U.S. / $19 per hour - As a Customer Support Specialist you'll: Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media; Provide Customers with critical service and product information, ensuring customer satisfaction; Utilize a variety of software programs to resolve customer inquiries; Work with external shipping contractors to assist customers with both domestic and international issues...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Help customers troubleshoot tricky (and not-so-tricky) problems all day, every day; Respond to email tickets, online chat or phone calls to help SimpleTexting customers with their issues; Clarify the customer complaints, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved; Participate in writing excellent help documentation--both for internal use and for customers; Escalate bugs to the customer technical support team...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Ability to work 8a-5p PST - As a Customer Support Specialist you'll: Provide superior customer support to all Quartzy users via live chat, email, and phone; Communicate with vendors on a regular basis to get customers the information they need in a timely manner; Assist users in troubleshooting use of the Quartzy software; Identify and escalate issues to team leads...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour - As a Customer Support Specialist you'll: Provide a world-class customer support experience by efficiently and enthusiastically delivering solutions to creators, and empowering them to get the most out of the Teachable platform; Become an expert on the functionality and capabilities of the Teachable platform, and stay up to date on their rapidly evolving product offering; Consistently meet/exceed individual and team KPIs, and demonstrate a sense of urgency in communicating with creators...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Call Center / Remote] - Anywhere in U.S. / Up to $70K per year - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls in order to assist with both applicants, merchants and borrowers; Review current strategies and provide feedback on how to improve the department and Cherry as a whole; Accurately document all interactions and account level issues with borrowers...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Ability to work 8a-5p PST - As a Customer Support Specialist you'll: Provide superior customer support to all Quartzy users via live chat, email, and phone; Communicate with vendors on a regular basis to get customers the information they need in a timely manner; Assist users in troubleshooting use of the Quartzy software; Identify and escalate issues to team leads...Hiring Fast >>

[Call Center / Remote] - Anywhere in U.S. / Up to $70K per year - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls in order to assist with both applicants, merchants and borrowers; Review current strategies and provide feedback on how to improve the department and Cherry as a whole; Accurately document all interactions and account level issues with borrowers...Hiring Fast >>

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships with users...Hiring Fast >>

[Customer Service / Remote] Anywhere in U.S. / Up to $58K per year / Health Insurance / PTO / 401K / Ability to work a weekend split schedule when needed - As a Customer Support Specialist you'll: Respond to customer inquiries via FreshDesk email; Assist customers with issues pertaining to platform usage, pricing, and subscription management; Be a knowledge expert regarding SamCart products, pricing, and features; Securely handle customer data and payment information; Address and solve customer billing questions and issues according to established policies and processes...Hiring Fast >>

[Customer Service / Remote] - Anywhere in U.S. / Up to $75K per year - As a Customer Support Specialist you'll: Own email responses to customer inquiries from a variety of channels ranging from support tickets to social media comments to online product reviews; Track and report issues/trends from the Voice of the Customer regarding the hardware, software, and logistical issues surfaced by customer; Partner with the company's documentation expert to create and maintain content including authoring Help Center articles and Zendesk macros as well as suggesting copy updates for customer-facing channels such as the website, Amazon listing, etc...Hiring Fast >>

[Customer Service / Remote] Anywhere in U.S. / Up to $58K per year / Health Insurance / PTO / 401K / Ability to work a weekend split schedule when needed - As a Customer Support Specialist you'll: Respond to customer inquiries via FreshDesk email; Assist customers with issues pertaining to platform usage, pricing, and subscription management; Be a knowledge expert regarding SamCart products, pricing, and features; Securely handle customer data and payment information; Address and solve customer billing questions and issues according to established policies and processes...Hiring Fast >>