Mar 31, 2023
Description_x000D_ _x000D_ Mommy Jobs Online (mommyjobsonline.com) This is a remote independent contractor role that provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations._x000D_ _x000D_ Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment._x000D_ _x000D_ Responsibilities_x000D_ _x000D_ Excellent verbal and written communication skills._x000D_ Positive attitude, flexible and adaptable to change._x000D_ Ability to...
Career Staffing
Remote * (Miami, FL, USA)