May 30, 2023
The Panther Group is looking for a hard working, dedicated call center representative to partner with our client in the healthcare industry! - Candidate must live in Massachusetts - Work from home opportunity DUTIES: Receives high volume inbound phone calls and triages to appropriate department. Meet or exceed department established key performance indicators. Adheres to assigned schedules to ensure appropriate phone coverage. EXPERIENCE/ SKILLS: High School Diploma or equivalent required. Associates degree or equivalent work. 6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office. Knowledge of medical terminology is preferred. Must have strong computer and telephone multitasking skills Must have the ability to navigates through multiple systems Accuracy in data input and documentation Strong written and oral communication skills...Member Service, Representative, Remote, Service, Retail, Staffing
The Panther Group
Remote * (Shrewsbury, MA, USA)