Mar 30, 2023
Job DescriptionThe Enrollment Representative position will be supporting multiple health plans. Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns. Maintains enrollment databases and coordinates transfer of non-electronic eligibility data. Responds, researches, and resolves eligibility and/or billing related issues involving member specific information;Works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes.() Monitors daily status reports assessing output for developing trends potentially impacting service levels. () Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters. () Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the...
CVS
Remote * (Pittsburgh, PA, USA)