Mar 30, 2023
**Job Description** **Join the Clean Energy Revolution** Become an **Automation Senior Project Manager** at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll act as a subject matter expert in digital automation and lead the strategy, planning, development, and implementation of Customer Service Digital Labor automation projects. You will lead the day-to-day activities and guide the team through the development life cycle of each process automation. While striving to bring new digital capabilities to Customer Service, you will work across the organization and facilitate workshops, provide program updates, business case development, financial cost-benefit analysis, and lead process re-engineering workshops. Act as a consultant to Senior-level leadership on key operational & service excellence initiatives and strategic plans as Digital Automation is a key piece of SCE's strategic plan. In addition, you will help integrate other stakeholder...
Southern California Edison
Remote * (Duarte, CA, USA)