Mar 30, 2023
This position will be supporting Northeast Auto Claims. Hours are M-F from 8:00 am - 4:45 pm EST. Position Summary: Under general supervision, investigates and processes minor to moderate bodily injury claims, auto physical damage and property damage liability claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders. This role is designed for incumbents to develop bodily injury knowledge and skills. Essential Job Functions: - Obtains information from involved parties to evaluate facts of loss, including law enforcement reports, witness interviews, initial treatment medical records, to determine liability. Reviews coverage and claims process with customers. Sets reserves, assigns material damage features for inspection, sets up initial rental, and may make referrals to SIU as needed. - Researches and responds timely to customer inquiries and/or concerns throughout the life of a claim to ensure customer satisfaction and retention. -...
Mercury Insurance Group
Remote * (Bridgewater Township, NJ, USA)