Nov 29, 2023
Schedule Monday-Friday 3 days 8:00 - 5:00, 2 days 11:00 - 8:00, and every other Saturday at least twice per month 9:00 -3:00 (40 hours) What You’ll Do Summary/Objective: Contact all members with delinquent accounts and overdrawn shares facing financial difficulty by assisting the member towards restoring their good standing status with the Credit Union. Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls. Review and document status of accounts and initiate telephone contact on delinquent loans Research accounts on the delinquent loan reports to ensure...
Digital Federal Credit Union / DCU MA, MA, USA