Jan 28, 2023
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year - As a Call Center Rep you'll: Communicate with broadband providers, government entities, and consumers and provide stellar support to customers through phone calls, email, and potentially other messaging services; Document the nature of the interaction in FCC's ticketing system; Promptly and accurately discern the filer's issue; Escalate inquiries to Tier 2 support or to FCC staff, when appropriate; Identify trends related to customer inquiries and provide regular feedback to management as needed; Create and/or edit knowledge documentation articles...Hiring Fast > >
Spatial Front
Remote * (Greensboro, NC, USA)