Jan 28, 2023
This is a Remote, Full-Time position based out of our Las Vegas, NV office Hourly Rate: $17.00 Warby Parker is on the lookout for a remote, full-time Customer Experience Advisor to join our team of all-star brand representatives. As a member of our CX team, you'll be instrumental in delivering extraordinary glasses shopping and ownership experiences to each and every one of our customers. Our ideal candidate is a master problem solver who has a passion for serving others and a knack for staying calm under pressure. Sound a lot like you? Keep reading! What You'll Do Deliver above-and-beyond customer service over the phone, email, and live chat Become an expert in Warby Parker's internal management system in order to efficiently process sales orders and maintain customer relationships Use our communication software to interact with your teammates, management, and other departments Notice even the smallest trends and pain points in our work, then brainstorm solutions to improve each...
Warby Parker
Remote * (Philadelphia, PA, USA)